Global Customs & Data Ops Associate

Expeditors; San Diego (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Excellent benefits

Employee Stock Purchase Plan

Career growth opportunities

Diversity of training methods

Job summary

Expeditors in San Diego is seeking a detail-oriented logistics support professional to ensure smooth and timely customs processes, accurate data entry, and effective client billing. You will work with cross-functional teams to implement process improvements and participate in AI-driven automation initiatives.

The role emphasizes data analysis, documentation, and collaboration within a professional, international team, with a focus on compliance and continuous learning.

Qualifications

• Understanding of transportation documentation and terms is a plus.
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Strong desire to learn
• Good computer skills (Excel, Word, PowerPoint)
• Strong interest in data analytics, AI, automation, and process improvement
• Intermediate to advanced Microsoft Excel skills (data analysis, formulas, pivot tables)
• Familiarity with data visualization or analytics tools (Power BI, Excel, Co-Pilot, etc) is a plus
• Analytical mindset with strong attention to detail
• Ability to multi-task, prioritize, and stay organized in a fast-paced environment
• Proactive, curious, and eager to learn new technologies
• Strong written, verbal, and interpersonal communication skills
• Comfortable working independently and collaboratively in a professional environment

Responsibilities

• Ensure smooth and timely customs process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Custom files and reporting
• Ensure accurate and timely client billing
• Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer’s instructions and expectations.
• Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
• Assist with verification of customs declaration information and the submission of such to the customs authority
• Ensure compliance at all times to regulations
• Support process improvement initiatives by analyzing workflows, identifying gaps, and recommending efficiency improvements
• Participate in AI and automation initiatives, such as: Identifying repetitive or manual tasks suitable for automation
• Supporting AI‑enabled tools (e.g., reporting automation, workflow optimization, data analysis support)
• Help document standard operating procedures (SOPs) and process changes
• Analyze trends and performance data to support leadership decision‑making
• Collaborate with cross‑functional teams across the branch to support operational initiatives
• Provide analytical, documentation, and administrative support as needed

Skills

Excel

PowerPoint

Analytical mindset

Data analysis

Communication skills

Team collaboration

Attention to detail

Learning mindset

Tools

Power BI

Co-Pilot

Job description

Expeditors in San Diego is seeking a detail-oriented logistics support professional to ensure smooth and timely customs processes, accurate data entry, and effective client billing. You will work with cross-functional teams to implement process improvements and participate in AI-driven automation initiatives.

The role emphasizes data analysis, documentation, and collaboration within a professional, international team, with a focus on compliance and continuous learning.