Logistics Coordinator - Customs Brokerage

Expeditors; Uniondale (NY); On-site; USD 45,000 - 51,000; Full time

Benefits offered by this job

Paid vacation

Health plan

Life Insurance

Employee stock purchase plan

Training program

Growth opportunities

Referral bonus

Job summary

Expeditors in Uniondale, NY is seeking an Import/Customs Clerk to ensure smooth customs process flow and accurate data entry. You will track and trace custom files, ensure timely client billing, and interpret procedures to meet customer instructions with integrity and accuracy.

The role requires a Bachelor's degree, strong English communication, and excellent MS Office skills. This position offers growth within Expeditors' global network and a comprehensive benefits package.

Qualifications

• Bachelor's degree and professional oral and written communication skills in English.
• Demonstrate exceptional customer service skills.
• Organizational skills and needs analysis.
• Problem solving skills; strong MS Office skills (Word, Excel).

Responsibilities

• Ensure smooth and timely customs process flow.
• Ensure accurate and timely data entry into our operational system.
• Track and Trace Custom files and reporting.
• Ensure accurate and timely client billing.
• Understand and interpret import/export customs procedures to meet customer instructions.

Skills

Customer service

Oral and written communication

Organizational skills

Needs analysis

Problem solving

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Job description

Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Duties and Responsibilities

• Ensure smooth and timely customs process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Custom files and reporting
• Ensure accurate and timely client billing
• Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
• Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
• Assist with verification of customs declaration information and the submission of such to the customs authority
• Ensure compliance at all times to regulations

Support the department in the following areas

• Daily execution of workflow and department metrics.
• Build and maintain strong relationships with customers and governmental Customs organizations.
• Timely completion of items on learning plan(s) and Personal development plan.

Systems

• Embrace and utilize productivity tools
• Be open to implementing new system changes and enhancements.
• Be involved and suggest system/process improvements.

Culture

• Consistently display and promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications

• Bachelor's degree
• Professional oral and written communication skills in English
• Demonstrate exceptional customer service skills
• Organizational skills
• Needs analysis skills
• Problem solving skills
• Strong Microsoft Office skills (Word, Excel etc.)

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus
• salary range $45,000- $51,000