Global Customer Success Specialist

Telemetry Today LLC; Redlands (CA); In loco; USD 26.000 - 45.000; Tempo pieno

Descrizione del lavoro

Esri in Redlands, CA is seeking a Customer Service Representative to deliver exceptional support to customers worldwide. You will be the first point of contact, help manage the full order lifecycle, and collaborate across teams to provide complete solutions.

The role emphasizes problem-solving, strong communication, and the ability to learn new systems quickly. A fast-paced environment and professional demeanor are essential for success.

Competenze

• 1+ years of customer service experience.
• Strong communication and multitasking in fast-paced settings.
• Ability to research issues and resolve complex inquiries.
• Professional, customer-oriented approach.
• Experience with Microsoft Office Suite.

Mansioni

• Deliver exceptional customer experiences
• Own the order lifecycle
• Collaborate across teams
• Drive operational excellence
• Champion continuous learning

Conoscenze

Customer service

Communication

Prioritization

Multitasking

Detail-oriented

Professionalism

Research capabilities

Adaptability

Formazione

High School diploma or equivalent

Bachelor’s in business or related field

Strumenti

SAP

Salesforce

Microsoft Excel

Descrizione del lavoro

Esri in Redlands, CA is seeking a Customer Service Representative to deliver exceptional support to customers worldwide. You will be the first point of contact, help manage the full order lifecycle, and collaborate across teams to provide complete solutions.

The role emphasizes problem-solving, strong communication, and the ability to learn new systems quickly. A fast-paced environment and professional demeanor are essential for success.