Global Customer Relations & Market Growth Lead

Barcel USA; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Barcel USA LLC seeks a Customer Relations Specialist to manage international distributor relationships and drive market expansion. You will serve as the main liaison between global customers and internal teams, identifying opportunities and coordinating with supply chain, marketing, and product development to achieve commercial goals.

The role requires strong English and Spanish, multiple cross-functional collaborations, and leadership in market development and product launches across global

Qualifications

• Bachelor's degree in business administration, International Business, Marketing, Supply Chain, or related field.
• MBA preferred.

Responsibilities

• Build and maintain strong relationships with international distributors and key customers.
• Serve as primary contact for assigned global accounts.
• Understand needs and market dynamics to develop mutual solutions.
• Conduct regular business reviews with distributors to evaluate performance and growth opportunities.
• Ensure high customer satisfaction through proactive communication and issue resolution.
• Coordinate with cross-functional teams to support product launches and commercialization.

Skills

Relationship building

Strategic thinking

Customer focus

Business development

Negotiation

Project management

Cross-functional collaboration

Communication

Global mindset

Education

Bachelor's in business administration

Bachelor's in International Business

MBA

Tools

Excel

PowerPoint

ERP/CRM systems

Job description

Barcel USA LLC seeks a Customer Relations Specialist to manage international distributor relationships and drive market expansion. You will serve as the main liaison between global customers and internal teams, identifying opportunities and coordinating with supply chain, marketing, and product development to achieve commercial goals.

The role requires strong English and Spanish, multiple cross-functional collaborations, and leadership in market development and product launches across global