Global CS Strategy & Planning Lead

SupportFinity™; New York (NY); On-site; USD 123,000 - 176,000; Full time

Benefits offered by this job

Equity

Flexible paid time off

20 weeks fully-paid gender-neutral parental leave

401(k) plan

Mental health counseling

Job summary

SupportFinity™ is seeking a seasoned Strategy & Planning professional to lead the Customer Success function worldwide. The role encompasses data analysis, stakeholder engagement, and driving business initiatives to unlock sales revenue. The ideal candidate has a strong understanding of Sales Strategy, a quantitative degree, and experience with analytical tools like SQL and Tableau.

The compensation for this role ranges from $123,000 to $176,000 USD, along with a robust benefits package including flexible paid time off and parental leave.

Qualifications

• 5+ years of work experience in Sales Strategy, Consulting, Sales Operations, or Analytics.
• Experience supervising direct reports.
• Effective communicator who can translate complex technical concepts into clear business language.

Responsibilities

• Help drive the analytical rhythm of our business, including quarterly business reviews.
• Partner with senior leadership to drive customer, market, and segment-specific analyses.
• Lead the quarterly and annual business planning for the CS teams.

Skills

Sales Strategy

Data Analysis

SQL

Business Intelligence Tools

Communication

Education

Bachelor’s Degree with a quantitative focus

Tools

Tableau

Salesforce.com

Job description

SupportFinity™ is seeking a seasoned Strategy & Planning professional to lead the Customer Success function worldwide. The role encompasses data analysis, stakeholder engagement, and driving business initiatives to unlock sales revenue. The ideal candidate has a strong understanding of Sales Strategy, a quantitative degree, and experience with analytical tools like SQL and Tableau.

The compensation for this role ranges from $123,000 to $176,000 USD, along with a robust benefits package including flexible paid time off and parental leave.