Global CRM Systems Lead — Salesforce & HubSpot (Remote)

WuXi AppTec Group; United States; Remote; USD 120,000 - 150,000; Full time

Job summary

WuXi AppTec Group seeks a Global CRM Systems Manager to oversee Salesforce and HubSpot across Global Marketing and international Business Development, translating needs into scalable processes, automation, and reporting to drive leads, engagement, and pipeline growth.

The role combines technical and hands-on ownership, requires collaboration across Marketing, IT, Data, and vendors, and supports teams in multiple time zones with a 100% remote model.

Qualifications

• 5+ years of experience in CRM administration, marketing automation, or business systems.
• Strong hands-on expertise in both Salesforce and HubSpot.
• Proven experience with Salesforce-HubSpot integration, workflow automation, reporting, and data management.
• Ability to translate business requirements into practical, scalable, and user-friendly system solutions.
• Strong analytical, troubleshooting, organizational, and project management skills.
• Excellent communication and stakeholder-management skills, with the ability to work effectively across functions and regions.

Responsibilities

• Manage and continuously optimize Salesforce and HubSpot to support Global Marketing and the international BD team
• Provide day-to-day Salesforce administration and user support, including user access, accounts, contacts, leads, opportunities, campaigns, reports, and dashboards
• Build and maintain HubSpot workflows, forms, lists, lead scoring, lifecycle stages, campaigns, and marketing automation
• Design and improve CRM processes across lead capture, qualification, routing, nurturing, sales follow-up, and conversion
• Manage Salesforce & HubSpot integration, including field mapping, data synchronization, system monitoring, and issue resolution
• Maintain CRM data quality and develop reports and dashboards to support operational visibility and business decision-making
• Partner with Marketing, BD, IT, Data, and external vendors to deliver system enhancements, user training, and CRM-related projects

Skills

CRM administration

Marketing automation

Reporting & dashboards

Integration & data management

Workflow automation

Project management

English communication

Remote work independence

Tools

Salesforce

HubSpot

Job description

WuXi AppTec Group seeks a Global CRM Systems Manager to oversee Salesforce and HubSpot across Global Marketing and international Business Development, translating needs into scalable processes, automation, and reporting to drive leads, engagement, and pipeline growth.

The role combines technical and hands-on ownership, requires collaboration across Marketing, IT, Data, and vendors, and supports teams in multiple time zones with a 100% remote model.