Global CRM Campaigns Lead - Email & Push

Soho House & Co; New York (NY); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

401K

Paid Time Off

Career Development

Learning & Development

Team Events

Free meals

Job summary

Soho House is seeking a CRM Executive to join our Global Marketing team in New York. You will execute email, push, and WhatsApp campaigns for global audiences, with a focus on North America, while developing custom email modules using HTML and CSS.

The role requires strong workflow management, ability to deliver high-quality campaigns under tight deadlines, and collaboration across Marketing, Membership, and Digital teams.

Qualifications

• 2+ years in CRM marketing including email, push, lifecycle management
• Proficiency in Salesforce Marketing Cloud (Journey Builder and dynamic content)
• Strong HTML and CSS skills for custom modules
• Excellent organizational skills and ability to manage multiple projects
• Detail-oriented with data-driven mindset and campaign QA
• Proficient in A/B testing and campaign optimization
• Knowledge of email/push best practices and trends
• Experience with CDP tools like Hightouch is a plus

Responsibilities

• Build, schedule, and deploy daily email and push campaigns in Salesforce Marketing Cloud.
• Collaborate with Marketing, Membership and Digital teams to identify target audiences and personalize messaging.
• Manage datasets, ensure data hygiene, and integrate data across platforms for segmentation.
• Code and test custom email modules and templates using HTML/CSS per brand guidelines.
• Conduct thorough testing across devices to ensure pixel-perfect rendering.
• Monitor campaign performance and provide insights to optimize future campaigns.
• Independently manage workflow and high-volume campaigns with attention to detail.

Skills

CRM marketing

Salesforce Marketing Cloud

HTML & CSS

A/B testing

Data analytics

Cross-functional collaboration

CDP (Hightouch)

Education

Bachelor’s degree in Marketing or related field

Tools

Salesforce Marketing Cloud

Journey Builder

Hightouch

Job description

Soho House is seeking a CRM Executive to join our Global Marketing team in New York. You will execute email, push, and WhatsApp campaigns for global audiences, with a focus on North America, while developing custom email modules using HTML and CSS.

The role requires strong workflow management, ability to deliver high-quality campaigns under tight deadlines, and collaboration across Marketing, Membership, and Digital teams.