Global Crisis & Resilience Lead

null; Goodyear (AZ); On-site; USD 107,400 - 229,700; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Job summary

Amazon is seeking a Senior Resilience Manager to design and oversee comprehensive crisis management frameworks and programs from Goodyear, AZ. You will translate security policies into real-world resilience capabilities and lead cross‑functional efforts to absorb disruptive events.

Responsibilities include internal training, incident preparation, and ensuring clear goals with stakeholders. Requires 5+ years in crisis management and PMP or equivalent certification; master’s degree preferred.

Qualifications

• Bachelor’s degree required; Master’s or higher preferred.
• 5+ years in crisis management program development or supervision.
• Certified Project Management Professional or similar certification.
• Knowledge of industry risk assessment and business resilience processes.

Responsibilities

• Create detailed resilience frameworks, standards and programs.
• Translate security policies into real-world resilience applications.
• Support analytical deep dives to identify root causes and mitigations.
• Train and partner with teams to manage critical incidents and crises.
• Collaborate with stakeholders to set goals and delivery outcomes.
• Support planning and response with internal teams and relationships.
• Build a resilient organization and prepare for a range of events.
• Respond to requests for guidance or crisis management support.
• Partner with teams to invent and implement crisis solutions.

Skills

Crisis management

Project management

PMP certification

Risk assessment

Security risk management

Communication with leadership

Analytical skills

Education

Bachelor’s degree

Master’s degree or higher in related field

Tools

BSI

AuditBoard

Job description

Amazon is seeking a Senior Resilience Manager to design and oversee comprehensive crisis management frameworks and programs from Goodyear, AZ. You will translate security policies into real-world resilience capabilities and lead cross‑functional efforts to absorb disruptive events.

Responsibilities include internal training, incident preparation, and ensuring clear goals with stakeholders. Requires 5+ years in crisis management and PMP or equivalent certification; master’s degree preferred.