Remote Senior Resilience & Continuity Program Lead

Block; San Francisco (CA); Remote; USD 188,000 - 282,000; Full time

Benefits offered by this job

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Family planning benefits

Job summary

Block seeks a Senior Business Resilience Program Manager to lead and mature the company’s resilience program, spanning continuity, disaster recovery, crisis management, and regulatory compliance. You will translate resilience requirements into actionable steps, drive testing, governance, and remediation, and enable scalable templates and self-service capabilities.

You will collaborate with global teams, partners, and leadership to improve reporting, controls, and auditability while reducing

Qualifications

• 6+ years of experience operating or improving global resilience, business continuity, disaster recovery, crisis management, or related risk programs.
• Knowledge of impact analysis, dependency mapping, recovery strategies, testing, remediation, and governance with regulatory standards.
• Strong project management and cross-functional collaboration skills.
• Excellent communication and ability to translate risk for executives and auditors.
• Comfort with AI, automation, data analysis, and reporting tools.
• Professional certification such as DRI International or BCI, or equivalent experience.

Responsibilities

• Identify resilience risks across services, functions, tech, and dependencies.
• Develop and maintain current, testable continuity and disaster recovery plans.
• Coordinate resilience exercises, report findings, and track remediation.
• Assess third-party continuity and recovery capabilities.
• Communicate resilience posture to governance forums and boards.
• Partner with regional entities to align global practices with local requirements.
• Improve resilience workflows with AI, automation, dashboards, and templates.

Skills

Resilience management

Stakeholder comms

Project management

AI/Automation tooling

Regulatory awareness

Education

DRI/BCI certification (or equivalent)

Tools

Dashboarding tools

AI tooling familiarity

Job description

Block seeks a Senior Business Resilience Program Manager to lead and mature the company’s resilience program, spanning continuity, disaster recovery, crisis management, and regulatory compliance. You will translate resilience requirements into actionable steps, drive testing, governance, and remediation, and enable scalable templates and self-service capabilities.

You will collaborate with global teams, partners, and leadership to improve reporting, controls, and auditability while reducing