Global Computer Operations Support Analyst (26-407) T4 / COS-M

Apex Systems; Colorado Springs (CO); On-site; USD 76,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K with company match

HSA

Employee Assistance Program

Job summary

Everforth Apex in Colorado Springs is recruiting a Global Computer Operations Support Analyst for an onsite 24x7 role. You will perform daily system monitoring, operations, and maintenance of C2BMC-G systems, delivering first-level technical support for hardware, software, and networks.

The position requires an advanced degree or a bachelor's with 0–3+ years of relevant experience, plus DoD 8140 IAT II certification and the ability to obtain TS/SCI clearance.

Qualifications

• Advanced degree or bachelor's with 0–3+ years in operations/maintenance of large-scale computer/communications systems.
• Able to obtain DoD TS/SCI clearance.
• DoD 8140 certification at IAT Level II or higher (e.g., Security+ CE, CySA+, GSEC, SSCP).
• Experience in UNIX/Linux/Windows system and network troubleshooting.

Responsibilities

• Perform daily system monitoring, operations, and maintenance of designated systems.
• Provide first-level technical support and initial troubleshooting of hardware, software, and networks.
• Document and report all events and issues to leadership.
• Receive tasking and direction for operations, tests, and real-world events.
• Assist in the maintenance of user accounts as directed by the local ISSO.
• Operate and sustain mission systems for operational and training missions.
• Troubleshoot data flow with internal and external agencies to establish network connectivity.

Skills

System admin

UNIX/Linux

Windows admin

Network troubleshooting

DoD 8140 IAT II

TS/SCI clearance

Education

Advanced degree

Bachelor's degree

Tools

Confluence

Jira

Job description

Job Title

Global Computer Operations Support Analyst

Job #

3053605

Location

Colorado Springs, CO (Onsite)

Role Overview

The selected candidate will be part of a team that performs daily system monitoring, operations, and maintenance of C2BMC-G systems in a 24x7 operations and test environment. This role provides first-level technical support to the customer, performing initial troubleshooting of all local hardware, software, and networks. The position involves documenting and reporting all events and issues to leadership and receiving tasking for all operations and events.

Key Responsibilities

• Perform daily system monitoring, operations, and maintenance of designated systems.
• Provide first-level technical support and perform initial troubleshooting of all local hardware, software, and networks.
• Document and report all events and issues to leadership.
• Receive tasking and direction for operations, tests, and real-world events.
• Assist in the maintenance of user accounts as directed by the local Information Systems Security Officer (ISSO).
• Operate and sustain mission systems for operational and training missions.
• Troubleshoot data flow with internal and external agencies to establish network connectivity.

Required Qualifications

• Experience: An advanced degree and 0-1+ years of experience, or a bachelor's degree and 0-3+ years of experience, or equivalent. The candidate should have a background in the operations and maintenance of large-scale computer and communications systems or networking environments.
• Clearance: Candidates must be able to obtain and/or maintain a Department of Defense (DoD) TS/SCI level Security Clearance as a condition or continuation of employment.
• Technical Skills: Experience in system and/or network administration (UNIX, Linux, and Windows) and troubleshooting hardware and software components. Must possess a DoD 8140 certification at IAT Level II or higher (e.g., Security+ CE, CySA+, GSEC, SSCP, etc.) and maintain it for the full contract period.

Preferred Qualifications

• Experience and knowledge of C2BMC System or Missile Defense Systems.
• Linux Certification (e.g., Linux+, LPIC-1, RHCSA).
• Experience using Confluence and Jira.
• Basic scripting knowledge (Bash).
• Active Directory experience.

Compensation & Benefits

The anticipated pay range for this position is $55.00/hr to $65.00/hr. Please note that the final pay rate will be determined based on a variety of factors, including the candidate's experience, qualifications, and the specific requirements of the role.

Benefits

• medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Equal Opportunity Statement

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Company Information

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

For general inquiries: [email protected] or 804-523-8228.

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060