Global Competitive Intelligence Program Lead

Meta; Bismarck (ND); On-site; USD 118,000 - 170,000; Full time

Job summary

Meta is seeking a Global Research Operations Program Manager to design, implement, and scale cross-functional programs that enhance research capabilities and vendor governance. You will drive data sourcing, contract work, and process optimization across Sourcing, Privacy, and Legal to deliver higher-impact research outcomes.

You will lead end-to-end programs, build scalable processes, and foster collaboration with stakeholders across multiple locations while embracing AI-powered workflows to

Qualifications

• 6+ years of experience in program or project management, with a focus on vendor management or business operations
• 2+ years of experience managing cross functional data projects (3P data source integration) in a corporate or similar role
• Experience in data modeling, project tracking, including advanced proficiency with Excel/Sheets, PowerPoint/Slides
• Experience with establishing programs and leading them end-to-end while scaling for growth
• Experience building relationships with peers and senior stakeholders, and collaborating with cross-functional teams across multiple locations
• Experience communicating with data to drive change
• Experience managing competing priorities and shifting requirements independently, and resolving operational problems as they surface

Responsibilities

• Partner with Meta Sourcing and Privacy teams to complete new data contracts and renewals, bringing agreements to completion in a timely fashion while ensuring compliance requirements are met
• Identify opportunities to improve process efficiency, and propose approaches that expand data coverage and realize more value from existing vendor relationships
• Guide vendor management best practices and governance by building strong working relationships with current and prospective vendors, and support negotiation of pricing decisions and sensitive terms
• Define clear program roadmaps, share frequent program updates, surface and communicate risks and adjustments, and ensure commitments are delivered
• Partner with stakeholders on internal processes, templates, and guidelines that improve team optimization and documentation
• Define and manage strategic initiatives that improve team efficiency and impact, and establish the operational systems that support them
• Work in an AI-native way by integrating AI into your workflows to support productivity, innovation, and quality, adapting to new technologies and sharing best practices to support team-wide AI adoption
• Serve as a connection point to the Global Research Ops team, adopting new processes and best practices where relevant and collaborating on programs specific to the team's needs

Skills

Vendor management

Program management

Cross-functional collaboration

Data-driven decision making

AI adoption

Education

Bachelor's degree in business, marketing, analytics, or a related field

Tools

SQL

Excel

Sheets

PowerPoint

Job description

Meta is seeking a Global Research Operations Program Manager to design, implement, and scale cross-functional programs that enhance research capabilities and vendor governance. You will drive data sourcing, contract work, and process optimization across Sourcing, Privacy, and Legal to deliver higher-impact research outcomes.

You will lead end-to-end programs, build scalable processes, and foster collaboration with stakeholders across multiple locations while embracing AI-powered workflows to