Global Community Strategy & Engagement Lead

Riot Games; Los Angeles (CA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Healthcare

Family care

Open PTO

Retirement matches

Play Fund

Donation matching

Job summary

Riot Games is seeking a Community Management Lead to define Riftbound’s global community strategy and steer its execution across launches, live events, and ongoing engagement. You will lead a team of community professionals and set operating practices that reflect player voices in publishing and product decisions.

You will partner with Brand, Creative, Social, Influencer, PR, Organized Play, and Product teams, while aligning regional teams to local audiences and maintaining global consistency.

Qualifications

• 7+ years in community management, publishing, or related field.
• Proven track record building player communities for games or entertainment.
• Strong written, verbal, and stakeholder-management skills.
• Ability to lead through ambiguity and drive cross-team alignment.
• Experience with regional multi-market community programs.

Responsibilities

• Set and lead Riftbound's global community strategy.
• Lead execution across launches, product releases, events, and ongoing engagement.
• Manage and develop a team of community professionals.
• Collaborate with Brand, Creative, Social, Influencer, PR, Organized Play, Product teams.
• Partner with regional teams to align global programs with local audiences.

Skills

Global strategy

Team leadership

Cross-functional collaboration

Player advocacy

Communications

Live events

Regional programs

Job description

Riot Games is seeking a Community Management Lead to define Riftbound’s global community strategy and steer its execution across launches, live events, and ongoing engagement. You will lead a team of community professionals and set operating practices that reflect player voices in publishing and product decisions.

You will partner with Brand, Creative, Social, Influencer, PR, Organized Play, and Product teams, while aligning regional teams to local audiences and maintaining global consistency.