Global Cloud & Systems Engineer

ROSTR, Inc.; Nashville (TN); On-site; USD 70,000 - 114,000; Full time

Benefits offered by this job

Medical, dental, and vision

Wellbeing reimbursements

Tuition reimbursement

401(k) with vesting on first 5%

Paid time off

Job summary

Universal Music Group in Nashville is seeking a Systems Engineer to support the Global infrastructure and enterprise cloud environments. You will diagnose problems, analyze capacity, and coordinate with global IT teams and vendors to resolve issues while communicating clearly to business stakeholders.

The role requires 3+ years in server management and cloud systems (AWS/Azure), VMware/Hyper-V experience, and scripting to automate tasks.

Qualifications

• Bachelor’s Degree in Computer Science or Engineering or closely related field.
• AWS, MCSE, other professional certifications.
• ITIL Foundation Certification strongly desired

Responsibilities

• Diagnose and solve problems, frequently under time constraints and business pressure
• Contribute to detailed capacity and performance analysis
• Work with vendors and global/regional IT groups to resolve problems in a timely manner
• Serves as primary escalation point for the UMG application communities and sourcing provider(s) for operational issues, ensuring timely resolution & communication
• Monitor infrastructure operational alerts e.g., environmental, server performance and devices and elevate as necessary
• Maintain high quality process and procedure documentation
• Maintain and implement high quality operational standards, processes and procedures
• Maintain redundancy, backup and recovery processes, and disaster recovery procedures
• Maintain & enhance knowledge of key technologies
• Monitor and tune systems to identify and eliminate issues and potential bottlenecks
• Participate in on-call rotation, and as such, work out of standard business hours will occasionally be required
• Participate in developing automation to reduce the time spent on routine tasks
• This position will be shift-based.

Skills

Server management

Cloud systems

Troubleshooting

Communication

Scripting

Automation

VMware/Hyper-V

OS administration

AWS/Azure

Education

Bachelor's Degree in CS/Engineering

AWS Certification

MCSE

ITIL Foundation

Tools

Git

Job description

Universal Music Group in Nashville is seeking a Systems Engineer to support the Global infrastructure and enterprise cloud environments. You will diagnose problems, analyze capacity, and coordinate with global IT teams and vendors to resolve issues while communicating clearly to business stakeholders.

The role requires 3+ years in server management and cloud systems (AWS/Azure), VMware/Hyper-V experience, and scripting to automate tasks.