Global Client Success & Operations Associate

Russell Tobin; New York (NY); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health and dental insurance

Vision and supplementary coverage

401(k) retirement savings

Life and disability insurance

Employee assistance program

Job summary

Russell Tobin in New York hires a Client Service & Operations Associate to support client projects by sourcing and coordinating industry experts, managing timelines, and ensuring high-quality delivery. The role requires a Bachelor's degree with a GPA of 3.5 or higher and 6–18 months of professional experience, plus strong communication and leadership abilities.

You will engage experts, assess fit, and collaborate with global teams in a fast-paced environment, contributing to successful client

Qualifications

• Bachelor's degree with GPA ≥ 3.5 from an accredited institution.
• 6–18 months of professional experience; internships count.
• Strong leadership and communication skills.
• Ability to work in a fast-paced, results-driven environment.

Responsibilities

• Identify, source, and engage industry experts based on client requirements.
• Connect with experts to assess experience, availability, and suitability for client projects.
• Coordinate expert consultations and manage project timelines.
• Handle multiple projects while ensuring timely, high-quality delivery.
• Decide expert selection, outreach strategies, and scheduling.
• Collaborate with global teams to meet client expectations.

Skills

Verbal communication

Written communication

Problem-solving

Accountability

Leadership

Education

Bachelor's degree with GPA 3.5+

Job description

Russell Tobin in New York hires a Client Service & Operations Associate to support client projects by sourcing and coordinating industry experts, managing timelines, and ensuring high-quality delivery. The role requires a Bachelor's degree with a GPA of 3.5 or higher and 6–18 months of professional experience, plus strong communication and leadership abilities.

You will engage experts, assess fit, and collaborate with global teams in a fast-paced environment, contributing to successful client