Global Client Programs Manager

ThermoFisher Scientific; Allentown (Lehigh County); Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Thermo Fisher Scientific is seeking a Client Services Project Manager III to independently manage a portfolio of moderate to strategic client projects, leading end-to-end delivery of technical and service aspects while collaborating with internal stakeholders.

You will serve as the main liaison between customers and the company, shape client strategy, improve processes, and support team members while contributing to the mission of enabling customers to make the world healthier, cleaner and safer.

Qualifikationen

• Advanced degree with 3+ years in project management or client-facing roles.
• Bachelor's degree with 5+ years in project management or client-facing roles.
• PM certification (PMP) preferred.
• Experience in clinical trials, pharmaceutical, or biotech industry preferred.
• Strong proficiency in project management methodologies, tools and best practices.
• Advanced skills in budget management, forecasting, and financial tracking.
• Ability to manage complex, multi-stakeholder projects independently.
• Excellent communication and presentation skills, with ability to work effectively at all levels.
• Proficiency in Salesforce, ERP, MS Office Suite, and project management tools.
• Experience with GMP/GxP regulations and quality management systems.
• Proven ability to build and maintain strategic client relationships.
• Exceptional organizational and time management capabilities.
• Ability to support and guide team members and provide project leadership.
• May require up to 25% travel.
• Foreign language skills beneficial.
• Ability to work effectively in a collaborative matrix organization.

Aufgaben

• Independently manage a portfolio of moderate to strategic client projects.
• Lead end-to-end delivery of technical and service aspects.
• Serve as the key liaison between customers and internal stakeholders.
• Shape client strategy and improve processes.
• Support team members and provide project leadership.

Kenntnisse

Project management

Communication skills

Budgeting

Multi-stakeholder leadership

Team guidance

Ausbildung

Advanced Degree

Bachelor's Degree

Tools

Salesforce

ERP

MS Office

PM tools

Jobbeschreibung

Thermo Fisher Scientific is seeking a Client Services Project Manager III to independently manage a portfolio of moderate to strategic client projects, leading end-to-end delivery of technical and service aspects while collaborating with internal stakeholders.

You will serve as the main liaison between customers and the company, shape client strategy, improve processes, and support team members while contributing to the mission of enabling customers to make the world healthier, cleaner and safer.