Client Services Project Manager III

ThermoFisher Scientific; Allentown (Lehigh County); On-site; USD 90,000 - 130,000; Full time

Job summary

Thermo Fisher Scientific is seeking a Client Services Project Manager III to independently manage a portfolio of moderate to strategic client projects, leading end-to-end delivery of technical and service aspects while collaborating with internal stakeholders.

You will serve as the main liaison between customers and the company, shape client strategy, improve processes, and support team members while contributing to the mission of enabling customers to make the world healthier, cleaner and safer.

Qualifications

• Advanced degree with 3+ years in project management or client-facing roles.
• Bachelor's degree with 5+ years in project management or client-facing roles.
• PM certification (PMP) preferred.
• Experience in clinical trials, pharmaceutical, or biotech industry preferred.
• Strong proficiency in project management methodologies, tools and best practices.
• Advanced skills in budget management, forecasting, and financial tracking.
• Ability to manage complex, multi-stakeholder projects independently.
• Excellent communication and presentation skills, with ability to work effectively at all levels.
• Proficiency in Salesforce, ERP, MS Office Suite, and project management tools.
• Experience with GMP/GxP regulations and quality management systems.
• Proven ability to build and maintain strategic client relationships.
• Exceptional organizational and time management capabilities.
• Ability to support and guide team members and provide project leadership.
• May require up to 25% travel.
• Foreign language skills beneficial.
• Ability to work effectively in a collaborative matrix organization.

Responsibilities

• Independently manage a portfolio of moderate to strategic client projects.
• Lead end-to-end delivery of technical and service aspects.
• Serve as the key liaison between customers and internal stakeholders.
• Shape client strategy and improve processes.
• Support team members and provide project leadership.

Skills

Project management

Communication skills

Budgeting

Multi-stakeholder leadership

Team guidance

Education

Advanced Degree

Bachelor's Degree

Tools

Salesforce

ERP

MS Office

PM tools

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION

Join Thermo Fisher Scientific as a Client Services Project Manager III and make a meaningful impact on global healthcare. You'll independently manage a portfolio of moderate to strategic client projects, leading end-to-end delivery of technical and service aspects while developing effective solutions for optimal outcomes. As part of our collaborative team, you'll serve as the key liaison between customers and internal stakeholders, ensuring consistent project execution from initial discussions through completion. This role offers the opportunity to shape client strategy, improve processes, and support team members while contributing to our mission of enabling customers to make the world healthier, cleaner and safer.

REQUIREMENTS

• Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience in project management or client-facing roles
• Preferred Fields of Study: Life Sciences, Engineering, or health-related field
• Project Management Professional (PMP) certification or equivalent preferred
• Expertise in clinical trials, pharmaceutical, or biotech industry preferred
• Strong proficiency in project management methodologies, tools and best practices
• Advanced skills in budget management, forecasting, and financial tracking
• Demonstrated ability to manage complex, multi-stakeholder projects independently
• Excellent communication and presentation skills, with ability to work effectively at all levels
• Strong problem-solving abilities and record of implementing effective solutions
• Proficiency in relevant systems (Salesforce, ERP, MS Office Suite, project management tools)
• Experience with GMP/GxP regulations and quality management systems
• Proven ability to build and maintain strategic client relationships
• Exceptional organizational and time management capabilities
• Ability to support and guide team members and provide project leadership
• May require up to 25% travel
• Foreign language skills beneficial
• Ability to work effectively in a collaborative matrix organization

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.