Global Client Insights Associate — Project Coordination

True North Insights; New York (NY); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401K with 3% company match

Paid vacation, sick leave, holidays

Monthly commuting stipend

Mobile phone stipend

Free lunch, snacks, Monday breakfast,週

Job summary

True North Insights, a fast-growing global expert network based in New York, seeks an Associate to manage engagements from start to finish, coordinate with experts, and deliver clear, actionable insights for clients.

The role emphasizes learning quickly, initiative, and developing business-relevant skills; start date January 2027, with growth into leadership and equity opportunities within 24 months. Compensation includes substantial base and uncapped bonus, plus strong benefits.

Qualifications

• Strong verbal and written communication skills; professional and articulate presence.
• 6–18 months of professional experience; internships or roles demonstrating client engagement or problem-solving a plus.
• Demonstrated initiative or leadership in academic, athletic, professional, or extracurricular activities during school/university.
• Thrive in fast-paced, results-driven environments.
• Take initiative, solve problems independently, and follow through reliably.
• Resilient, resourceful, and unafraid to roll up your sleeves.
• Motivated by goals and driven by measurable outcomes.
• Fluent in English; additional languages a plus
• Authorized to work in the U.S., including F-1 visa holders with STEM OPT

Responsibilities

• You will be the main point of contact between clients and experts, taking ownership of projects and ensuring reliable, high-quality results across multiple projects daily.
• Identify and engage experts with relevant experience to meet client needs. Reach out to experts to confirm availability and alignment with client objectives.
• Coordinate consultations to ensure smooth communication and delivery of client objectives into research plans and timelines.
• Manage multiple projects efficiently, delivering reliable outcomes under tight deadlines.
• Make informed decisions about expert selection, project scheduling, and outreach strategy
• Collaborate with teams worldwide to ensure projects meet client expectations.

Skills

Communication

Initiative

Problem solving

Leadership

Adaptability

Education

Bachelor’s degree

Job description

True North Insights, a fast-growing global expert network based in New York, seeks an Associate to manage engagements from start to finish, coordinate with experts, and deliver clear, actionable insights for clients.

The role emphasizes learning quickly, initiative, and developing business-relevant skills; start date January 2027, with growth into leadership and equity opportunities within 24 months. Compensation includes substantial base and uncapped bonus, plus strong benefits.