Associate, Client Services - Global Insights & Growth

True North Insights; New York (NY); On-site; USD 92,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K plan

Paid vacation

Sick leave

Company holidays

Commuting stipend

Mobile phone stipend

Luncheon and snacks

Job summary

True North Insights is a global expert network that connects organizations with subject matter experts to inform strategic decisions. As an Associate, you’ll manage engagements from start to finish, coordinate with experts, and ensure projects deliver clear, actionable insights.

This role is designed for professionals eager to learn quickly, take initiative, and develop skills in client engagement and project management while joining a high-growth, inclusive team in New York.

Qualifications

• Strong verbal and written communication skills.
• Demonstrated initiative or leadership in academic, athletic, professional, or extracurricular activities.
• Authorized to work in the U.S., including F-1 visa holders with STEM OPT.
• Bachelor’s degree from an accredited institution (Minimum GPA of 3.5).

Responsibilities

• Be the main point of contact between clients and experts, owning projects and delivering high-quality results daily.
• Identify and engage experts with relevant experience to meet client needs and align with objectives.
• Coordinate consultations to translate client objectives into research plans and timelines.
• Manage multiple projects efficiently, delivering reliable outcomes under tight deadlines.
• Collaborate with teams worldwide to meet client expectations.

Skills

Communication skills

Initiative

Leadership

Resilience

Motivation

Fluent English

Work authorization

Education

Bachelor's degree

Job description

True North Insights is a global expert network that connects organizations with subject matter experts to inform strategic decisions. As an Associate, you’ll manage engagements from start to finish, coordinate with experts, and ensure projects deliver clear, actionable insights.

This role is designed for professionals eager to learn quickly, take initiative, and develop skills in client engagement and project management while joining a high-growth, inclusive team in New York.