Global Client Account Manager — EMEA Focus

U.S. Venture; Green Bay (WI); On-site; USD 85,000 - 120,000; Full time

Job summary

U.S. Venture’s Breakthrough team seeks a Global Client Account Manager II to support our expanding global client base, with a heavy emphasis on Europe.

You will build strong client relationships, resolve issues, and coordinate with internal experts to deliver fuel recovery initiatives. The role is based on-site in Green Bay, WI, with occasional international travel (~5%) and flexible hours to suit European time zones (5am–2pm or 6am–3pm).

Qualifications

• Bachelor’s degree or 2+ years of relevant experience.
• Advanced communication and presentation skills.
• Experience with reporting tools and industry benchmarks.
• Ability to manage multiple projects and drive continuous improvement.
• Ability to travel up to 10%.
• Fluency in a foreign language a strong plus.

Responsibilities

• Manage day-to-day delivery for Fortune 500 clients across multiple products and services.
• Drive operational excellence and client satisfaction with timely reports and clear communication.
• Build and maintain strong client relationships and align roadmaps.
• Deliver advanced reporting and interpret performance metrics for clients.
• Coordinate with internal experts to implement client initiatives.
• Analyze data, recommend solutions, and maintain high accuracy.
• Lead end-to-end client implementation activities and strategic projects.
• Collaborate cross-functionally and document information in Salesforce and Confluence.
• Identify opportunities to improve processes and client experience.
• Lead client meetings, reviews, and planning sessions with prepared content.

Skills

Advanced communication

Presentation skills

Reporting tools experience

Multi-project management

Travel readiness

Foreign language (adv)

Education

Bachelor’s degree

Tools

Salesforce

Confluence

Job description

U.S. Venture’s Breakthrough team seeks a Global Client Account Manager II to support our expanding global client base, with a heavy emphasis on Europe.

You will build strong client relationships, resolve issues, and coordinate with internal experts to deliver fuel recovery initiatives. The role is based on-site in Green Bay, WI, with occasional international travel (~5%) and flexible hours to suit European time zones (5am–2pm or 6am–3pm).