Global Capital Markets Client Specialist

M&T Bank; Buffalo (NY); On-site; USD 31,000 - 52,000; Full time

Job summary

M&T Bank in Buffalo, NY is seeking a capable Trust/Corporate Administration professional to support high net-worth private and institutional clients. You will assist relationship managers, handle daily client inquiries, and ensure accurate processing of transactions and account actions.

The role emphasizes strong communication, teamwork, and industry knowledge, with focus on risk controls and adherence to policies. Equal opportunity employer; salary range provided per hour.

Qualifications

• Combined minimum of 4 years' higher education and/or work experience, including a minimum of 1 year relevant work experience with direct client contact.
• Strong focus on customer service and satisfaction
• Strong verbal and written communication skills

Responsibilities

• Oversee client relationships, making appropriate recommendations for routine internal business activities.
• Assist account representatives in revenue generating activities by providing recommendations and meeting preparation.
• Foster client relationships, serving as primary contact and addressing client needs promptly.
• Manage relationships with internal and external service partners to resolve issues timely.
• Develop and maintain industry knowledge and articulate it internally and externally.
• Adhere to corporate policies, controls, and risk standards in daily operations.
• Provide effective support to team members and promote a compliant work environment.
• Complete other related duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Teamwork

Analytical skills

Interpersonal skills

Education

Bachelor's degree in Finance/Business/Economics/Accounting

CCTS certification

Tools

Microsoft Office

Corporate trust software

Job description

M&T Bank in Buffalo, NY is seeking a capable Trust/Corporate Administration professional to support high net-worth private and institutional clients. You will assist relationship managers, handle daily client inquiries, and ensure accurate processing of transactions and account actions.

The role emphasizes strong communication, teamwork, and industry knowledge, with focus on risk controls and adherence to policies. Equal opportunity employer; salary range provided per hour.