Global Capital Markets Client Services Specialist II

Wilmington Trust; Wilmington (DE); On-site; USD 34,000 - 57,000; Full time

Job summary

M&T Bank in Wilmington, DE is seeking a skilled administrator to support Global Capital Markets trust and entity administration for high-net-worth clients. The role involves processing transactions, maintaining client communications, and coordinating with internal teams to ensure accurate account administration.

You will assist relationship managers, handle routine client requests, and help implement client strategies while upholding regulatory and internal controls.

Qualifications

• 4 years of combined education/experience with direct client contact
• Strong customer service focus and satisfaction
• Excellent verbal and written communication skills

Responsibilities

• Oversee client relationships, making appropriate recommendations for routine internal business activities.
• Assist account representative(s) in revenue generating activities by providing appropriate recommendations, preparing documents for and participating in meetings.
• Manage daily implementation of client strategies and maintain primary contact with the client for daily administration.

Skills

Customer service

Communication skills

Education

Bachelor’s degree in Finance, Business, Economics or Accounting

Tools

Financial software

Job description

M&T Bank in Wilmington, DE is seeking a skilled administrator to support Global Capital Markets trust and entity administration for high-net-worth clients. The role involves processing transactions, maintaining client communications, and coordinating with internal teams to ensure accurate account administration.

You will assist relationship managers, handle routine client requests, and help implement client strategies while upholding regulatory and internal controls.