Global Capital Markets Client Specialist II

M&T Bank Corporation; Buffalo (NY); On-site; USD 31,000 - 52,000; Full time

Job summary

M&T Bank Corporation is hiring in Buffalo, NY to support global capital markets trust and entity administration for high net-worth private and institutional clients. You will assist relationship managers, handle daily client administration, and ensure accurate processing of transactions and accounts.

Ideal candidates have multi-year education/work experience with strong customer service and communication skills, plus familiarization with corporate policies and risk controls.

Qualifications

• Combined minimum of 4 years’ higher education and/or work experience with direct client contact.
• Strong focus on customer service and satisfaction.
• Strong verbal and written communication skills.

Responsibilities

• Oversee client relationships and recommend routine internal activities.
• Assist account representatives in revenue-generating activities with documentation and meetings.
• Manage daily implementation of client strategies.
• Be primary client contact to address inquiries and requests.
• Resolve problems and respond to client requests promptly.
• Coordinate with internal/external partners to resolve issues and escalate risks.

Job description

M&T Bank Corporation is hiring in Buffalo, NY to support global capital markets trust and entity administration for high net-worth private and institutional clients. You will assist relationship managers, handle daily client administration, and ensure accurate processing of transactions and accounts.

Ideal candidates have multi-year education/work experience with strong customer service and communication skills, plus familiarization with corporate policies and risk controls.