Senior Global Capital Markets Client Administrator (Trust)

M&T Bank Corporation; Wilmington (DE); On-site; USD 40,000 - 66,000; Full time

Benefits offered by this job

Medical coverage

Retirement plan

Paid volunteer time

Job summary

M&T Bank Corporation in Wilmington, Delaware is seeking a Global Capital Markets administrator to manage client relationships, coordinate trusted services for high-net-worth clients, and support senior account managers. This role requires meticulous attention to documentation, cash movements, and account setups, with a focus on accuracy and compliant processes.

You will serve as a primary contact, resolve client inquiries promptly, and collaborate with internal partners to deliver tailored

Qualifications

• Bachelor’s degree and minimum 1 year direct client contact experience.
• Strong focus on customer service and satisfaction.
• Excellent verbal and written communications skills.

Responsibilities

• Oversee client relationships, making appropriate recommendations regarding design and administration of institutional and/or corporate trust accounts.
• Assist senior account representative(s) in revenue generating activities by providing appropriate recommendations, preparing documents for and participating in meetings.
• Manage daily implementation of client strategies as required.
• Foster client relationships with assigned client base, serving as primary point of contact for the client; make recommendations for services to correct and/or enhance the client experience.
• Resolve problems and respond to client requests in a timely manner.
• Manage relationships with internal and external service partners; assess issues requiring immediate attention and resolve others through normal business.

Skills

Customer service

Verbal & written communication

Relationship management

Attention to detail

Financial services knowledge

Education

Bachelor’s degree in Finance, Business, Economics or Accounting

CCTS (Certified Corporate Trust Specialist)

Tools

Microsoft Office

CRM software

Job description

M&T Bank Corporation in Wilmington, Delaware is seeking a Global Capital Markets administrator to manage client relationships, coordinate trusted services for high-net-worth clients, and support senior account managers. This role requires meticulous attention to documentation, cash movements, and account setups, with a focus on accuracy and compliant processes.

You will serve as a primary contact, resolve client inquiries promptly, and collaborate with internal partners to deliver tailored