Global Capital Markets Client Services Specialist

Wilmington Trust; Buffalo (NY); Presencial; USD 31.000 - 52.000; Jornada completa

Descripción de la vacante

Wilmington Trust in Buffalo, NY seeks a Global Capital Markets trust administration professional to assist with client servicing and administration for high net-worth and institutional clients. The role supports account relationship managers and serves as the primary client contact for daily administration, including transactions and discretionary requests.

The position emphasizes strong customer service, communication, and teamwork within a regulated environment, with pay listed as hourly USD

Formación

• 4 years of higher education and/or work experience with direct client contact.
• Strong focus on customer service and satisfaction.
• Strong verbal and written communication skills.

Responsabilidades

• Oversee client relationships and recommend routine internal activities.
• Assist account representatives in revenue-generating activities and implement client strategies daily.
• Serve as primary contact for clients and respond to requests in a timely manner.
• Manage relationships with internal and external service partners and resolve issues promptly.
• Maintain industry knowledge and stay current on industry developments and regulatory standards.

Conocimientos

Customer service

Verbal and written communication

Relationship management

Teamwork

Educación

Bachelor’s degree in Finance, Business, Economics or Accounting

CCTS (Certified Corporate Trust Specialist)

Herramientas

Microsoft Office

CRM software

Descripción del empleo

Wilmington Trust in Buffalo, NY seeks a Global Capital Markets trust administration professional to assist with client servicing and administration for high net-worth and institutional clients. The role supports account relationship managers and serves as the primary client contact for daily administration, including transactions and discretionary requests.

The position emphasizes strong customer service, communication, and teamwork within a regulated environment, with pay listed as hourly USD