Global Candidate Experience Lead

WorkGenius Group; New York (NY); On-site; USD 34,000 - 55,000; Part time

Job summary

WorkGenius Group is seeking a Candidate Experience Specialist in New York for a 6-month engagement. You will own the end-to-end interview experience and serve as the primary contact for candidates, ensuring clarity, expectations, and engagement.

You will design interview processes across time zones and formats, coordinate onsite logistics, and collaborate with recruiters, hiring managers, and interviewers to maintain confidentiality and high candidate care standards.

Qualifications

• 3+ years of experience in talent acquisition, guest relations, hospitality, or HR-related field.
• Ability to make autonomous, well-informed decisions using established processes while navigating ambiguity.
• Strong situational awareness, problem-solving, and conflict-resolution skills.
• Excellent organizational, time-management, written, and verbal communication skills.
• Proficient with scheduling tools, Microsoft Office, and ATS; detail-oriented in fast-paced environments.

Responsibilities

• Own the end-to-end candidate interview experience, serving as the primary point of contact and ensuring clear communication, expectations, and engagement.
• Design and coordinate interview processes across time zones and platforms, including panel, one-on-one, virtual, and onsite formats.
• Recommend interview structures, sequencing, and formats while aligning with recruiters, hiring managers, and interviewers.
• Coordinate onsite logistics, including interview spaces, candidate travel, itineraries, technology, accessibility, and hospitality.
• Anticipate and resolve issues, lead stakeholder alignment, maintain confidentiality and compliance, and establish escalation paths for candidate care concerns.

Skills

Candidate experience

Interview coordination

Talent acquisition

Candidate engagement

Stakeholder management

Interview scheduling

Applicant Tracking Systems

Candidate travel logistics

Accessibility

Conflict resolution

Job description

WorkGenius Group is seeking a Candidate Experience Specialist in New York for a 6-month engagement. You will own the end-to-end interview experience and serve as the primary contact for candidates, ensuring clarity, expectations, and engagement.

You will design interview processes across time zones and formats, coordinate onsite logistics, and collaborate with recruiters, hiring managers, and interviewers to maintain confidentiality and high candidate care standards.