Global BSS Engineering & Product Leader

Vonage; Atlanta (GA); On-site; USD 240,000 - 318,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Ericsson Care Line

DTO/PTO

Volunteer Time Off

Additional benefits discussed with the

Job summary

Vonage is seeking a Senior Director, BSS Engineering & Product to lead the global BSS function across engineering ownership, product direction, platform strategy, and delivery for billing, rating, provisioning, ordering, revenue management, and customer lifecycle management.

The role emphasizes building scalable, secure platforms for multiple products across regions, with focus on AI-enabled insights to improve delivery and platform optimisation.

Qualifications

• Senior leadership in BSS engineering/product.
• Deep BSS domain expertise with major platforms.
• Experience leading BSS platform delivery across migrations and integrations.

Responsibilities

• Lead global BSS engineering and product teams across multiple regions.
• Own the BSS product strategy and roadmap with measurable outcomes.
• Maintain governance, delivery cadence, and platform health with AI-enabled optimizations.

Skills

Senior leadership

BSS domain expertise

CPaaS/cloud communications

Platform delivery

AI enablement

Job description

Vonage is seeking a Senior Director, BSS Engineering & Product to lead the global BSS function across engineering ownership, product direction, platform strategy, and delivery for billing, rating, provisioning, ordering, revenue management, and customer lifecycle management.

The role emphasizes building scalable, secure platforms for multiple products across regions, with focus on AI-enabled insights to improve delivery and platform optimisation.