Executive Director, Global BSS Engineering & Product

Vonage

Philadelphia (Philadelphia County)

On-site

USD 240,000 - 318,000

Full time

21 hours ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

DTO PTO

Volunteer Time

Care Line

Job summary

Vonage is seeking a Senior Director, BSS Engineering & Product to lead the global BSS function across engineering, product direction, platform strategy and delivery for billing, rating, provisioning, ordering, revenue management, and related integrations.

You will build and guide a distributed team of engineers and product owners, establish governance and delivery cadences, and drive AI-enabled insights to optimize performance, scalability, and commercial outcomes across regions and products.

Qualifications

Senior BSS engineering and product leadership experience in global telecommunications, CPaaS, cloud communications, or enterprise SaaS.
Deep BSS domain expertise across major platforms (Amdocs, Oracle Communications, CSGi, NetCracker, Zuora, Optiva, Salesforce CPQ).
Experience leading BSS platform delivery, migrations, integrations, data improvements, release planning, and API-led or cloud-native architectures.

Responsibilities

Lead the global BSS engineering organization across architecture, delivery, quality, resilience, and platform performance.
Define engineering practices for design, integration, release management, test automation, observability, and technical debt management.
Own the BSS product strategy and roadmap, translating business requirements into a clear backlog across billing, rating, mediation, ordering, revenue management, and related integrations.