Global BSS Engineering & Product Executive

Vonage; Tampa (FL); On-site; USD 240,000 - 318,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k)

Ericsson Care Line

DTO/PTO

Volunteer Time

Job summary

Vonage is seeking a Senior Director to own the engineering and product direction of the BSS platform globally, shaping strategy, leading delivery, and building a high-impact team.

You'll drive the full quote-to-cash lifecycle, ensure security and compliance, and advance monetization across CPaaS and UCaaS. This is a leadership role for a globally distributed team in a fast-paced cloud telecom environment.

Qualifications

• Senior BSS engineering and product leadership in telecoms or enterprise SaaS.
• Deep expertise across order management, billing, rating, CPQ, provisioning, revenue management.
• Hands-on experience with BSS platforms like Salesforce, Zuora, and Oracle Communications.
• Strong end-to-end quote-to-cash knowledge and usage-based monetization.
• Experience with API lifecycle governance, API gateway and metering in CPaaS/UCaaS.

Responsibilities

• Own architecture, delivery, and platform performance across billing, rating, provisioning, ordering, and revenue management.
• Set engineering standards for integration, release management, test automation, observability, and technical debt.
• Lead a globally distributed team of engineering managers and product owners.

Skills

Senior leadership

BSS expertise

API governance

Distributed teams

AI/data-driven tooling

Tools

Salesforce CPQ/Service/Sales

Zuora

Amdocs

Oracle Communications

CSGi

NetCracker

Optiva

Job description

Vonage is seeking a Senior Director to own the engineering and product direction of the BSS platform globally, shaping strategy, leading delivery, and building a high-impact team.

You'll drive the full quote-to-cash lifecycle, ensure security and compliance, and advance monetization across CPaaS and UCaaS. This is a leadership role for a globally distributed team in a fast-paced cloud telecom environment.