Global Brokerage Specialist - Customs & Customer Excellence

Expeditors International; Laredo, Northern (TX, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Expeditors International is seeking a Brokerage Agent to support our operational performance and customer service excellence. You will focus on efficient import/export processing, adherence to regulations, and proactive communication with customers and carriers to minimize delays.

The role emphasizes training, certification, and adherence to the company’s standards while maintaining high levels of accuracy and service in a busy logistics environment.

Qualifications

• Experience in US Customs Brokerage (preferred).
• Bachelor's degree in Import/Export or equivalent.
• Hands-on knowledge of Customs clearance functions.
• Strong organizational and time management skills.
• English and Spanish fluency.

Responsibilities

• Exemplify and Teach Our Culture, Mission and Goals.
• Follow Code of Business Conduct at all times.
• Understand and comply with all company and local policies.
• Communicate with customers and carriers to ensure timely processing.

Skills

Customs brokerage experience

Bilingual English/Spanish

Attention to detail

Interpersonal skills

Time management

Education

Bachelor's degree in Import/Export or related field

Job description

Expeditors International is seeking a Brokerage Agent to support our operational performance and customer service excellence. You will focus on efficient import/export processing, adherence to regulations, and proactive communication with customers and carriers to minimize delays.

The role emphasizes training, certification, and adherence to the company’s standards while maintaining high levels of accuracy and service in a busy logistics environment.