Global Brand Experience Account Director

FIRST; New York (NY); Presencial; USD 105 000 - 121 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental & Vision

401(k)

Flexible Spending Accounts

Paid Time Off

EAP

Life, Disability & Pet Coverages

Wellness Stipend

Headspace access

Aura Identity Theft Protection

Discretionary Bonus

Global Opportunities

Resumo da oferta

FIRST is a leading global brand experience agency. The Account Director will manage client relationships and oversee program delivery across assigned accounts from the New York area.

You will lead strategic planning, contract and financial oversight, and cross-functional collaboration with teams to ensure high-quality service delivery and long-term partnerships. Travel 20–40% may be required.

Qualificações

• 8–10 years of client management experience delivering services to large accounts.
• Experience with corporate/financial clients is highly preferred.
• 3+ years of event management experience preferred.

Responsabilidades

• Act as primary contact and strategic advisor for assigned clients.
• Manage account performance, renewals, and budgets.
• Lead monthly updates and quarterly reviews.
• Identify growth opportunities and develop proposals.
• Collaborate across FIRST and external teams to deliver client commitments.

Conhecimentos

Client management

Strategic planning

Sales & account growth

Event management

Stakeholder management

Formação académica

Bachelor's degree preferred

Ferramentas

Salesforce

Descrição da oferta de emprego

FIRST is a leading global brand experience agency. The Account Director will manage client relationships and oversee program delivery across assigned accounts from the New York area.

You will lead strategic planning, contract and financial oversight, and cross-functional collaboration with teams to ensure high-quality service delivery and long-term partnerships. Travel 20–40% may be required.