Global Benefits Product Design Lead

Bristol Myers Squibb; Tampa (FL); On-site; USD 154,000 - 187,000; Full time

Job summary

Bristol Myers Squibb is seeking a strategic Associate Director to lead global benefits product design, delivering scalable, compliant solutions across regions. You will drive implementation of benefits tech, collaborate with Total Rewards, HRIS, Payroll, and Legal, and shape the employee experience through data-driven, end-to-end process design.

As an individual contributor with matrix influence, you will manage roadmaps, governance, and vendor partnerships while ensuring regulatory alignment

Qualifications

• 8+ years of progressive experience in leave and absence management, HR operations, or related field
• 3+ years of people management experience
• Bachelor's Degree in Human Resources, Business Administration, or related field; advanced degree (MBA, MS) or equivalent years of experience
• Background in global benefits transformation or digital employee experience initiatives
• Proven track record of managing complex, global HR programs in matrixed organizations
• Strategic thinking with strong analytical and problem-solving capabilities
• Hands-on experience with benefits platforms or HR systems implementations

Responsibilities

• Serve as the global product lead for benefits programs enabling technologies, with accountability for product strategy, roadmap, delivery, and alignment with regulatory expectations
• Translate enterprise and Total Rewards strategy into scalable global product designs that balance standardization, employee experience, and local regulatory requirements
• Lead global implementation, stabilization, and enhancement of benefits administration platforms, including requirements definition, design governance, testing coordination, release planning, and post-launch monitoring
• Define priorities and manage product backlog in alignment with business needs, resource capacity, and broader product operating model decisions
• Use data, user insights, and performance metrics to identify trends, measure adoption and experience, and drive continuous improvement
• Help shape scalable, globally consistent solutions that strengthen operational effectiveness and enhance the employee experience
• Lead complex, cross-functional initiatives across Total Rewards, HRIS, Payroll, Finance, Legal, Procurement, and external partners to deliver integrated benefits solutions
• Work closely with operations to ensure end-to-end operational readiness, including data integrity, eligibility accuracy, payroll alignment, vendor integrations, and resolution of high-impact issues
• Continuously improve employee-facing experiences across key benefits journeys, including enrollment, life events, and self-service capabilities
• Manage strategic relationships with benefits vendors and partners to ensure delivery quality, service performance, and alignment with enterprise expectations
• Partner with Legal, Compliance, and Procurement to support governance activities, contract discussions, renewals, and risk mitigation

Skills

Global benefits transformation

Digital employee experience

HR programs

Strategic thinking

Analytical skills

HR systems implementations

Leave and absence management

HR operations

People management

Education

Bachelor's Degree in Human Resources or Business Administration

MBA or MS preferred

Job description

Bristol Myers Squibb is seeking a strategic Associate Director to lead global benefits product design, delivering scalable, compliant solutions across regions. You will drive implementation of benefits tech, collaborate with Total Rewards, HRIS, Payroll, and Legal, and shape the employee experience through data-driven, end-to-end process design.

As an individual contributor with matrix influence, you will manage roadmaps, governance, and vendor partnerships while ensuring regulatory alignment