Badging Officer

Securitas Global Clients America; San Francisco (CA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Retirement plan

Employer-provided medical coverage

Company-paid life insurance

Paid holidays

Paid time off

Job summary

Securitas is seeking a Badging Officer to manage badge office operations and maintain accurate access control across employees, contractors, and vendors. You will respond to inquiries, update access levels, and ensure supplies and equipment are ready for daily use.

The role emphasizes strict adherence to policy, data accuracy, and professional interaction with clients and security personnel. Candidates should present themselves in line with our safety and customer service standards.

Qualifications

• Must have a High School Diploma or GED.
• Strong attendance record and clean disciplinary history.
• Ability to work autonomously and use sound judgment.
• Effective interpersonal skills and professional conduct.

Responsibilities

• Oversee badge office operations.
• Answer phone calls and emails to badge office professionally.
• Update employee, contractor and vendor badge access per policy.
• Ensure badge supplies are stocked and equipment functional.
• Maintain cardholder profiles, create/delete access levels and groups.
• Troubleshoot access control equipment, databases, and policies.
• Input data into databases as required by stakeholders.
• Set standards of appearance and professional conduct.

Skills

Leadership

Excellent communication

Autonomous work

Customer service

Problem solving

Emergency response

Attention to detail

Team player

Time management

Education

High School Diploma or GED

Tools

Card access systems

PCs and Microsoft Office

Job description

Job Description

Badging Officer

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Responsibilities

• Oversee badge office operations.
• Answer phone calls and emails placed to badge office in a professional manner.
• Updating employee, contractor and vendor badge access as directed, while maintaining compliance with company policy.
• Ensure badging supplies are in stock and equipment is functional.
• Manage and maintain cardholder profile accuracy, create new access levels and groups, and delete unused access levels and groups to ensure proper maintenance of the system.
• Trouble shoots problems or concerns related to access control equipment (i.e. doors & readers), databases and policies and coordinates problem resolutions.
• Ensure that all appropriate data is inputted into database as called out by company stakeholders.
• Establish and maintain the highest standards of appearance and professional conduct and set an example for all Security personnel and customer clients.

Skill Requirements

The following are the minimum qualifications that an individual needs to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may be based upon the department size and/or geographic location.

• High School Diploma or G.E.D.
• Self-motivated, able to work independently and has demonstrated a willingness to work with a diverse public.
• Must have an excellent attendance record and an overall good record with no evidence of disciplinary actions.
• Demonstrate ability to work autonomously and utilize sound judgment.
• Demonstrates strong leadership in the workplace.
• Working knowledge of card access, security and safety systems as they are utilized in high-rise commercial office buildings.
• Strong knowledge of PC’s and Microsoft programs.
• Basic knowledge and willingness to further develop proficiency with AI tools.
• Previous administrative experience desired.
• Excellent planning, organizing and project management skills.
• Excellent verbal and written communication skills.
• Excellent time-management skills.
• Ability to analyze and develop innovative recommendations and solutions.
• Ability to act in decisive manner in emergency situations.
• Ability to assist in facilitating progressive change.
• Ability to interact effectively at all levels and across diverse cultures
• Ability to be an effective team member.
• Strong customer, quality and results orientated.
• Strong diplomacy skills and sensitivity to protocol.
• Must possess exceptional people skills.

Other Requirements

• Ability to walk, stand and/or sit for prolonged periods of time.
• Ability to ascend and descend stairs, inclines or declines.
• Ability to see objects closely, as in reading.
• Ability to hear normal sounds amidst some background noise.
• Ability to perform tasks which require hand/eye coordination
• Ability to concentrate on moderate details with some interruption.
• Ability to attend task/function for more than 60 minutes at a time.
• Possess the manual dexterity to operate hand-held or hand-operated devices such as, but not limited to, two-way radio, fire control panel, telephones and other pieces of equipment with knobs, dials, switches, keys and buttons.

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

See a different world.

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

EOE/M/F/Vet/Dis

PPO#14827

#AF-PEB

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits Include

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

About The Team

Our Company Mission:

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.