Global Air Freight Operations Specialist

Kuehne+Nagel; East Point (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Kuehne+Nagel in Georgia (East Point) is hiring an Air Logistics Operational Care Specialist to coordinate international airfreight from origin to destination, ensuring compliant, on-time deliveries. You will work with airlines, gateways, and carriers to manage bookings and documentation, and you will partner with customs brokers and warehouses to deliver exceptional service.

Join a global team focused on operational excellence and customer satisfaction, contributing to continuous improvement and

Qualifications

• Experience in airfreight forwarding, logistics, or supply chain operations.
• Strong understanding of international airfreight processes and documentation.
• Knowledge of airline booking procedures, routing, and regulations.
• Ability to manage multiple shipments and priorities in a fast-paced environment.
• Proficiency in operational and transportation management systems.
• Strong Microsoft Office skills.

Responsibilities

• Coordinate international airfreight shipments from origin to destination.
• Arrange bookings with airlines, gateways, and transportation providers.
• Prepare, review, and maintain accurate shipping documentation.
• Monitor shipment progress and proactively resolve delays or service issues.
• Ensure compliance with customer requirements, company procedures, and regulatory guidelines.
• Track and update shipment information within operational systems.
• Maintain accurate operational and financial records.
• Collaborate with carriers, warehouses, customs brokers, and internal stakeholders.
• Support customer onboarding, account implementation, and service delivery initiatives.
• Escalate operational challenges and assist with issue resolution.
• Identify opportunities to improve processes, efficiency, and service performance.
• Support automation, transportation management systems, and continuous improvement initiatives.
• Contribute to cost-saving efforts while maintaining high levels of customer service.
• Participate in projects that enhance operational effectiveness and overall service quality.

Skills

Airfreight forwarding

Logistics operations

Microsoft Office

Education

Degree in Freight Forwarding / Logistics

Tools

Transportation management systems

Airline booking systems

Job description

Kuehne+Nagel in Georgia (East Point) is hiring an Air Logistics Operational Care Specialist to coordinate international airfreight from origin to destination, ensuring compliant, on-time deliveries. You will work with airlines, gateways, and carriers to manage bookings and documentation, and you will partner with customs brokers and warehouses to deliver exceptional service.

Join a global team focused on operational excellence and customer satisfaction, contributing to continuous improvement and