Global Air Export Specialist

NX GROUP (NIPPON EXPRESS GROUP); South San Francisco (CA); On-site; USD 34,000 - 36,000; Full time

Job summary

Nippon Express U.S.A., Inc. in South San Francisco, CA is seeking an Export/Import Operations Associate with 1+ year of export experience. The role involves preparing shipments, documents, and coordinating with carriers and brokers to ensure on-time delivery.

Responsibilities include handling assignments, generating invoices, data entry, and maintaining strong relationships with customers and partners. Work hours are Monday–Friday, 9am–6pm, with occasional overtime.

Qualifications

• At least one (1) year experience in an Export Role or similar industry experience.
• High school diploma or equivalency certificate or significant or relevant or appropriate working experience.
• Computer proficiency (MS Word, Excel, Lotus Notes, AS/400).
• Some knowledge of general and Export Computer application technology desirable.

Responsibilities

• Handle job assignments as determined by Team Leader or above.
• Provide support service to other Import Agent for import documentation General business support function as assigned.
• Prepare import shipments for assigned customers, including customs clearance, shipping, labeling, and distribution of cargo; generate delivery orders and shipping labels as needed.
• Prepare export documents for distribution to brokerage department and/or Customers’ Broker.
• Coordinate pickup and delivery orders with trucking companies, airlines, steamship line and/or bonded facilities to obtain necessary information to process shipments in the best way.
• Filing and data entry; issue freight bills and invoices and collect unpaid invoices within credit term.
• Meet KPI standards in accordance with Company/Branch initiatives; maintain professional relationships with customers, co-workers, subcontractors and vendors.
• Work Schedule: Monday - Friday, 9am - 6pm; overtime as needed.

Skills

Team communication

Attention to detail

Education

High school diploma or equivalent

Tools

MS Word

Excel

Lotus Notes

AS/400

Job description

Nippon Express U.S.A., Inc. in South San Francisco, CA is seeking an Export/Import Operations Associate with 1+ year of export experience. The role involves preparing shipments, documents, and coordinating with carriers and brokers to ensure on-time delivery.

Responsibilities include handling assignments, generating invoices, data entry, and maintaining strong relationships with customers and partners. Work hours are Monday–Friday, 9am–6pm, with occasional overtime.