Global Air Export Specialist

Total Quality Logistics; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental and vision coverage

401(k) with company match

Tuition reimbursement

Employee discounts

Great Place to Work award

Job summary

Total Quality Logistics in Houston is seeking an International Air Export Coordinator to drive growth of TQL Global’s air freight forwarding business. You will manage air export shipments end-to-end, coordinate with overseas agents, brokers and service providers, and ensure documentation accuracy and compliance.

Ideal candidates have 2+ years in air freight forwarding, strong communication skills and proficiency with CargoWise or equivalent software, plus MS Office.

Qualifications

• Bachelor's degree preferred in logistics, supply chain management or related field.
• 2+ years air freight forwarding experience.
• Strong knowledge of air freight documentation, customs regulations, INCO terms and international trade practices.
• Proficiency with freight forwarding software and MS Office applications.
• CargoWise experience preferred.

Responsibilities

• Coordinate and manage all aspects of Air Export/Import shipments from booking through delivery to ensure timely delivery and high-quality customer experience.
• Communicate with overseas agents, carriers and providers to arrange, confirm shipment details including booking, documentation, tracking and tracing, and delivery.
• Prepare and review shipping documents such as bills of lading, invoices and customs declarations for accuracy and compliance.
• Track and monitor export shipment status and provide updates to clients and stakeholders.
• Work with customs brokers and authorities to ensure smooth clearance and address discrepancies as needed.
• Collaborate with internal departments to handle client inquiries and resolve shipment issues.
• Maintain accurate records of export shipments, tracking, documentation and financial data in systems.
• Adhere to KPIs and maintain high compliance audit scores.
• Stay updated on industry trends, regulatory changes and best practices to identify improvements and cost savings.
• Provide excellent customer service and prompt, professional solutions.

Skills

Air freight knowledge

Customer service

Communication skills

Problem solving

Organization

Education

Bachelor's degree in logistics or supply chain

Tools

CargoWise

Freight forwarding software

Microsoft Office

Job description

Total Quality Logistics in Houston is seeking an International Air Export Coordinator to drive growth of TQL Global’s air freight forwarding business. You will manage air export shipments end-to-end, coordinate with overseas agents, brokers and service providers, and ensure documentation accuracy and compliance.

Ideal candidates have 2+ years in air freight forwarding, strong communication skills and proficiency with CargoWise or equivalent software, plus MS Office.