Global AI-Driven Ops Excellence Leader

Jobtailor; Dallas (TX); On-site; USD 180,000 - 230,000; Full time

Job summary

JOLT is seeking a senior AI product owner to lead the global operations AI roadmap, covering predictive maintenance, CX automation, and real-time monitoring. You will define and ship AI features, translate local pain points into scalable digital solutions, and embed AI workflows to move operations from reactive to preventative.

This role requires 5–10+ years blending operations with digital product or software engineering.

Qualifications

• Authorized to work in the United States; visa sponsorship not available.
• Proven track record building or owning AI/automation products in operational contexts (supply chain, field ops, CX, or logistics).
• Experience influencing and leading operational teams, ideally in a global context.
• Comfortable with data, KPIs, and ROI-based decision making.
• Industry background in EV charging (CPO), physical infrastructure, Out-of-Home Media, or Tech hardware preferred.

Responsibilities

• Own and deliver the AI roadmap for global operations across predictive maintenance, CX automation, and real-time monitoring.
• Define, prioritise, and ship AI and automation features.
• Translate operational pain points from Operations Managers into scalable digital solutions.
• Embed AI workflows across operations to shift from reactive to preventative operations.
• Own Global Operations & Maintenance SOPs and operating cadence.
• Lead continuous improvement projects across global markets.
• Collaborate with Digital Product and Software Engineering.
• Influence local Operations leads to drive AI-native ways of working.

Skills

AI Product Ownership

Operational Excellence

Data-Driven Decision Making

Team Leadership

Continuous Improvement

Job description

JOLT is seeking a senior AI product owner to lead the global operations AI roadmap, covering predictive maintenance, CX automation, and real-time monitoring. You will define and ship AI features, translate local pain points into scalable digital solutions, and embed AI workflows to move operations from reactive to preventative.

This role requires 5–10+ years blending operations with digital product or software engineering.