Global Aftermarket Growth Lead – Spares & Services

ASM; Phoenix (AZ); On-site; USD 150,000 - 230,000; Full time

Job summary

ASM is seeking a Senior Manager, Business Development - Global Spares & Services to drive global growth across aftermarket parts, service products, upgrades, and lifecycle solutions. You will collaborate with regional sales teams, service organizations, product units, and key customers to expand bookings and revenue.

You will lead commercial programs, develop pricing and value propositions, and align regional strategies with global objectives, while ensuring customer satisfaction and long-term

Qualifications

• MS in chemical engineering or related technical field.
• PhD preferred.
• 5–10 years experience depending on degree.
• Experience with Thin Film deposition process equipment in the semiconductor industry is required; ideally in the semiconductor capital equipment industry.
• ALD/CVD, PEALD/PECVD or Epi process development customer support experience preferred.
• At least 5 years of product Sales/Marketing experience is required as a semiconductor capital equipment supplier.
• Travel overseas up to 20% is preferred.

Responsibilities

• Develop and execute global growth strategies for ASM’s spare parts, service products, upgrades, and lifecycle offerings.
• Partner with regional sales, account teams, and service organizations to identify and capture aftermarket revenue opportunities across the installed base.
• Build customer-specific strategies focused on increasing parts consumption, service attach rates, contract penetration, and long-term lifecycle revenue.
• Act as the voice of the customer to identify unmet service needs and opportunities for new offerings, service enhancements, and portfolio expansion.
• Drive commercial programs that improve customer equipment availability, uptime, productivity, and cost of ownership.
• Support the development of business cases, pricing strategies, and value propositions for service-related products and solutions.
• Work closely with Operations, Supply Chain, Product Management, and Service organizations to optimize inventory strategies, forecast demand, and improve fulfillment performance.
• Lead response strategies for major customer Request for Quote, service agreements, and commercial proposals.
• Analyze market trends, competitive offerings, customer spending patterns, and installed base data to identify growth opportunities and strategic risks.
• Collaborate with Product Management and Engineering teams to influence upgrade roadmaps, obsolescence strategies, and serviceability improvements.
• Serve as the global business leader for the Spares & Services portfolio, ensuring alignment across regions and business units.
• Provide regular business reviews, forecasts, and growth plans to senior leadership.

Skills

Sales/Marketing experience

Global growth strategy

Education

MS in chemical engineering

PhD preferred

Job description

ASM is seeking a Senior Manager, Business Development - Global Spares & Services to drive global growth across aftermarket parts, service products, upgrades, and lifecycle solutions. You will collaborate with regional sales teams, service organizations, product units, and key customers to expand bookings and revenue.

You will lead commercial programs, develop pricing and value propositions, and align regional strategies with global objectives, while ensuring customer satisfaction and long-term