Senior Global Acquisition Operations Leader

Uber Technologies Inc.; Dallas (TX); On-site; USD 162,000 - 180,000; Full time

Benefits offered by this job

Bonus program

Equity awards

401(k) plan

Benefits package

Job summary

Uber Technologies Inc. is seeking a Senior Acquisition Operations Manager to lead the end-to-end design and evolution of scalable acquisition processes within Uber’s Delivery Commercial Operations (DCO) CoE.

You will define future-state architectures, set global standards, and drive data-informed improvements across Lead, Opportunity, and Deal Management domains. You’ll own tooling investments (including Salesforce) and partner with Product, Engineering, and Insights teams to deliver high-impact

Qualifications

• 7–10+ years of experience in Commercial Operations, Revenue Operations, Process Architecture, or Strategy & Operations.
• Proven experience owning complex, cross-functional, global process initiatives.
• Strong ability to influence senior stakeholders without direct authority.
• Experience leading business requirements and partnering with Product and Engineering teams.
• Strong analytical skills with the ability to independently interpret and leverage data for decision-making.
• Advanced proficiency with Salesforce and GTM tooling ecosystems.

Responsibilities

• Own the future-state design for one or more acquisition domains (Lead, Opportunity, and/or Deal Management) within the end-to-end commercial lifecycle.
• Define global process standards, principles, and guardrails while enabling regional flexibility.
• Ensure strong integration, handoffs, and data continuity across acquisition stages.
• Lead the definition of complex business requirements and process intent for acquisition-related tooling investments, including Salesforce and supporting systems.
• Partner closely with Product, Business Technology Engineering, and Digital Field Experience teams to shape solution design, prioritization, and sequencing.
• Identify risks, dependencies, and tradeoffs from design through implementation.
• Use acquisition funnel, pipeline, and deal data to identify systemic issues and high-impact opportunities.
• Define success metrics, KPIs, and monitoring frameworks to track acquisition health globally, including pipeline quality, velocity, and conversion.
• Partner with Insights teams to interpret trends, measure ROI, and inform continuous improvement.
• Act as a trusted partner to senior leaders across Sales, Marketing, Strategy, Enablement, and Regional teams.
• Lead global process discovery and alignment efforts across regions and segments.
• Shape and guide change management approaches, including rollout strategy, communications, and enablement.
• Set quality standards for process design, documentation, and requirements across the Acquisition CoE.
• Mentor and guide Acquisition Operations Managers and other CoE contributors.
• Contribute to building and evolving the Acquisition CoE operating model.

Skills

Data analytics

Stakeholder influence

Cross-functional leadership

Tools

Salesforce

GTM tooling

Job description

Uber Technologies Inc. is seeking a Senior Acquisition Operations Manager to lead the end-to-end design and evolution of scalable acquisition processes within Uber’s Delivery Commercial Operations (DCO) CoE.

You will define future-state architectures, set global standards, and drive data-informed improvements across Lead, Opportunity, and Deal Management domains. You’ll own tooling investments (including Salesforce) and partner with Product, Engineering, and Insights teams to deliver high-impact