GlazierInstaller

The Glass Guru of Gurnee; Waukegan (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job summary

The Glass Guru of Gurnee is seeking an experienced Glazier/Installer to deliver residential and commercial glass installations. You will inspect materials, prepare vehicles with needed tools, and communicate with customers and the office to ensure timely, quality service.

Responsibilities include on-site installation, troubleshooting, and ensuring client satisfaction while maintaining clean, safe work areas. Valid driver's license and physical capability required.

Qualifications

• Minimum 1-2 years residential glass installation experience.
• HS Diploma or GED, minimum.
• Valid driver's license with clean DMV record.
• Physical ability to lift 50-100 lbs unassisted.

Responsibilities

• Inspect materials for size, style, defects.
• Load materials and tools for installation.
• Communicate delays to office and customer.
• Verify installation details at customer site and manage expectations.

Skills

Strong verbal communications

Customer interaction

Self-motivated

Time management

Education

HS Diploma or GED

Tools

Microsoft Office (Word, Excel)

Job description

Benefits:

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Now Hiring! Due to a backlog in projects and anticipated growth, The Glass Guru of Gurnee is looking for experienced Glaziers and Installers to work on residential and/or commercial glass projects. Come see what better looks like!

What We Offer: Two Weeks Paid Leave Paid Holidays Competitive Pay

Roles & Responsibilities:

The Glazier / Installer position is the primary fulfillment position in the company. Glaziers / Installers are charged with delivering the customer experience as part of the final installation process.

Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on product(s) required to complete job(s)

Load required job materials to installation vehicle(s), including redundant materials, tools, job folder/paperwork, safety equipment etc...

Communicate to office AND customer if we'll be late for scheduled installation appointment

Upon arrival at customer’s home, validate the work to be completed, the product(s) to be installed, installation location(s), and the estimated time it will take to complete the job, and customer expectations, and manage those expectations accordingly.

Install all products and services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site

If it's not possible to safely perform a quality service or installation on the date promised, effectively note all issues, and required materials necessary to complete the installation to the customer’s satisfaction at a later date.

Communicate with relevant team members regarding incomplete work, ensuring that any new materials are ordered, the cause of the go-back can be discerned, and that customer expectations can be managed accordingly.

Take care of the customer's home/business, ensuring we leave it cleaner than when we found it... use booties, etc...

Close out the installation by walking customer through the care and maintenance of products, walk them through warranty (if applicable) and how to contact us if they ever need service or have additional questions

Qualifications & Educational Requirements:

Minimum 1-2 years residential glass installation experience

HS Diploma or GED, minimum

All candidates must have a valid license to drive, and a clean DMV record

Candidates must be physically capable of performing work, in good health, with the ability to lift up to 50-100lbs unassisted

Preferred Skills:

Residential glass replacement including single/double pane window glass, shower enclosures, skylights, etc...

Residential window/door installation including new construction and retrofit

Commercial glazing and light duty storefront experience

Window/door maintenance, weatherization, and repair

Effective troubleshooting skills

Positive people / customer interaction skills

Strong verbal communications skills

Microsoft Office proficient (Word, Excel) preferred

Strong work ethic, self-motivated, with good organizational and time-management skills