GILEAD - Senior Case Manager

Gilead Community Services, Inc.; Portland (CT); On-site; USD 29,163 - 31,863; Full time

Benefits offered by this job

Generous paid vacation, sick, and personal time

Employer-sponsored medical and dental insurance

Long-term disability and life insurance

Scholarship and tuition reimbursement

Paid training and certification

Job summary

Gilead Community Services, Inc. is looking for a Senior Clinical Case Manager for a residential program in Connecticut. This position involves providing advocacy and case management for women facing mental health and substance use challenges. Applicants should possess a relevant Bachelor's degree and a minimum of three years of clinical experience. The role includes various responsibilities such as overseeing clinical services and providing support to clients. The position offers competitive pay and comprehensive benefits.

Qualifications

• Three years of clinical experience.
• Must maintain a valid driver’s license and automobile insurance.
• Reliable use of personal vehicle as needed.

Responsibilities

• Provide clinical knowledge regarding mental health and substance abuse disorders.
• Supervise shift activities and provide clinical leadership.
• Implement risk management plans as necessary.
• Provide recovery-oriented clinical case management services.
• Monitor program compliance through data reporting.
• Complete assessments and treatment plans timely.

Skills

Experience working with individuals with co-occurring disorders

Clinical knowledge regarding severe and prolonged mental health disorders

Skills in daily living

Case management expertise

Education

Bachelor’s degree in a human service field

Master’s degree preferred

Job description

Established in 1968, Gilead has over 50 years of experience providing the highest quality services that support each person’s recovery from mental health or substance use challenges. Gilead empowers personal growth, independence, and recovery through improved mental health, physical well‑being, and community integration. Gilead’s supportive and collaborative services are marked by excellence, compassion, innovation, and integrity.

Senior Clinical Case Manager – Residential Program (Adult)

Gilead Community Services is seeking a caring and recovery‑oriented Senior Clinical Case Manager to join our multi‑disciplinary supported apartment program staff.

About the Position

The Senior Clinical Case Manager for Gilead’s Middletown area adult supervised apartment program works 40 hours, Mon - Fri 7 a - 3 p (40 hours), providing case management, advocacy, educational, and supportive services in a program serving women with major mental illness, co‑occurring substance use disorders, and histories of significant trauma. The individual in this role carries out all phases of clinical services including intake, engagement, assessment, treatment planning, case management, referral, and discharge. This role also requires the timely completion of required documentation including assessments and other treatment planning.

Minimum Requirements

• Bachelor’s degree in a human service field; Master’s degree preferred
• Experience working with individuals with co‑occurring disorders
• Three years of clinical experience
• Must maintain and provide proof of valid driver’s license and automobile insurance in good standing
• Reliable use of personal vehicle as needed

Benefits

• Generous paid vacation, sick, and personal time plus paid holidays
• Affordable, employer-sponsored medical and dental insurance (Gilead pays 88%)
• Employer-provided long‑term disability and life insurance (Gilead pays 100%)
• Hands‑on learning experience and supervision
• Scholarship, tuition reimbursement, and professional development opportunities
• Paid training, education, and certification as necessary (including CPR training)

This is a union position and pays $21.17 to $23.13 per hour dependent on level of education.

Responsibilities

• Providing clinical knowledge regarding severe and prolonged mental health and substance abuse disorders through training and education
• Supporting the Director/Manager in leading an effective program, including supervising shift activities, reviewing, and implementing the daily schedule, and providing clinical leadership
• Working with the treatment team to manage clients’ mental health and assessing for risks, implementing risk management plans as necessary
• Providing recovery‑oriented clinical case‑management services with an emphasis on dignity, respect, and inclusion of family and other natural supports
• Providing support, skills training and education in areas including daily living skills, nutrition, financial management and symptom management
• Monitoring positive outcome measures and ensuring program compliance through accurate and timely data reporting
• Completing assessments, treatment plans, and other documentation electronically and on paper in a timely manner
• Acting with compassion, integrity, and ethics

Original Posting Date: October 1, 2025

We support equality for and advancement of all people, based on their qualifications and actions alone, without regard to color, gender, age, religion, national origin or disability. An Equal Opportunity Employer.