Case Manager

Gilead Community Services Inc.; Portland (CT); On-site; USD 23,162 - 32,988; Full time

Benefits offered by this job

Paid vacation and sick time

Employer-sponsored medical and dental insurance

Long-term disability and life insurance

Tuition reimbursement and professional development opportunities

Paid training and education

Job summary

Gilead Community Services Inc. in Portland, Connecticut is seeking an attentive and recovery-oriented Clinical Case Manager for their adult supervised apartment program for women. This role involves providing advocacy, educational, and clinical services while supporting clients with mental health challenges and substance use disorders.

The position demands a bachelor's degree and at least one year of clinical experience, with responsibilities including case management, treatment planning, and documentation. Competitive salary and generous benefits make this an appealing role in a supportive environment.

Qualifications

• One year of clinical experience is required.
• Must maintain a valid driver’s license and automobile insurance.
• Experience with trauma treatment and co-occurring substance abuse disorders is preferred.

Responsibilities

• Provide clinical knowledge regarding severe mental health disorders.
• Work with treatment teams to manage clients’ mental health.
• Provide recovery-oriented clinical case-management services.
• Monitor positive outcome measures and ensure program compliance.
• Complete assessments, treatment plans, and documentation timely.

Skills

Clinical experience

Case management

Experience with trauma treatment

Knowledge of mental health and substance abuses disorders

Reliable use of personal vehicle

Education

Bachelor’s degree in a human service field

Master’s degree preferred

Job description

Established in 1968, Gilead has over 50 years of experience providing the highest quality services that support each person’s recovery from mental health or substance use challenges in their lives.Gilead empowers personal growth, independence and recovery through improved mental health, physical well-being, and community integration. Gilead’s supportive and collaborative services are marked by excellence, compassion, innovation, and integrity.

Clinical Case Manager-Residential Program (Adult) 15CM4

Gilead Community Services is seeking an attentive and recovery-oriented Clinical Case Manager to join our multi-disciplinary team in our supervised apartment program for women.

About the position:

The Clinical Case Manager for Gilead’s Middletown area adult supervised apartment program works Sun-Thurs 3p-11p (40 hours per week) providing case management, advocacy, educational, and supportive services in a program serving women with major mental illness, co-occurring substance use disorders and histories of significant trauma. The individual in this role carries out all phases of clinical services including intake, engagement, assessment, treatment planning, case management, referral, and discharge. This role also requires the timely completion of required documentation including assessments and other treatment planning.

• Bachelor’s degree in a human service field; Master’s degree preferred
• One year of clinical experience
• Must maintain and provide proof of valid driver’s license and automobile insurance in good standing
• Reliable use of personal vehicle as needed
• Experience with trauma treatment, and co-occurring psychiatric and substance abuse disorders preferred
• Generous paid vacation, sick, and personal time plus paid holidays
• Affordable, employer-sponsored medical and dental insurance (Gilead pays 88%)
• Employer-provided long-term disability and life insurance (Gilead pays 100%)
• Hands‑on learning experience and supervision
• Scholarship, tuition reimbursement, and professional development opportunities
• Paid training, education, and certification as necessary (including CPR training)

This is a union position and pays $20.38 per hour.

Responsibilities:

• Providing clinical knowledge regarding severe and prolonged mental health and substance abuse disorders through training and education
• Working with the treatment team to manage clients’ mental health and assessing for risks, implementing risk management plans as necessary
• Providing recovery-oriented clinical case‑management services with an emphasis on dignity, respect, and inclusion of family and other natural supports
• Providing support, skills training and education in areas including daily living skills, nutrition, financial management and symptom management
• Monitoring positive outcome measures and ensuring program compliance through accurate and timely data reporting
• Completing assessments, treatment plans, and other documentation electronically and on paper in a timely manner
• Acting with compassion, integrity, and ethics

Gilead employees are held to standards and regulations set by the Department of Mental Health and Addiction Services (DMHAS) and other regulatory bodies. These standards are outlined in Gilead’s “Standards of Conduct” policy. It’s important that these standards and regulations are met through all duties performed, outcomes achieved, and conditions kept within the organization.

We support equality for and advancement of all people, based on their qualifications and actions alone, without regard to color, gender, age, religion, national origin or disability.

Our company is dedicated to fostering an inclusive environment. If you need a reasonable accommodation to participate in the job application or interview process, please reach out to [e-mail]. We will make every effort to accommodate your needs in accordance with applicable laws and our commitment to accessibility and inclusion.