Gilded Age Museum Experience Host

Henry Morrison Flagler Museum; Florida; On-site; USD 21,000 - 30,000; Full time

Job summary

The Henry Morrison Flagler Museum in Palm Beach, FL seeks a Guest Experience Ambassador to warmly welcome visitors and bring Whitehall’s history to life. You will engage guests with stories, answer questions, guide tours, and support educational programs in a historic setting.

Ideal candidates are strong communicators with hospitality orientation, able to tailor information for diverse audiences and maintain a safe, welcoming environment during events and daily operations.

Qualifications

• Excellent interpersonal and verbal communication abilities.
• Strong customer service mindset with hospitality focus.
• Ability to convey history clearly to diverse audiences.

Responsibilities

• Welcome visitors with warmth and provide a hospitable introduction to the Flagler Museum.
• Answer questions about the Museum, its history, exhibitions, and amenities.
• Offer directions and assistance throughout the visitor experience.
• Adapt communication to diverse audiences including families and international visitors.
• Convey the significance of Whitehall, Henry Flagler, and the Gilded Age.
• Support educational programs, tours, and public events as needed.
• Monitor spaces for safety and Adhere to museum procedures and policies.

Skills

Interpersonal skills

Customer service

Public speaking

Attention to detail

Education

High school diploma or equivalent

Job description

The Henry Morrison Flagler Museum in Palm Beach, FL seeks a Guest Experience Ambassador to warmly welcome visitors and bring Whitehall’s history to life. You will engage guests with stories, answer questions, guide tours, and support educational programs in a historic setting.

Ideal candidates are strong communicators with hospitality orientation, able to tailor information for diverse audiences and maintain a safe, welcoming environment during events and daily operations.