Gift Shop Manager: Patient-Focused Retail Leader

Nicklaus Children's Health System; Miami (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

Nicklaus Children's Health System is looking for a Retail Management professional to oversee the gift shop operations in Miami, Florida. This role includes managing staff, maintaining cash controls, and ensuring high customer satisfaction through effective resource use. The ideal candidate will possess strong retail management and customer service skills, along with experience in cash operations.

Applicants should hold a Bachelor's degree in Hospitality Management, and bilingualism in Spanish is preferred. This position may require flexible working hours including early mornings, evenings, weekends, and holidays.

Qualifications

• 1-3 years of experience in retail management.
• Experience with cash retail operations, cash controls, and cash audits preferred.
• Bilingual: Spanish preferred.

Responsibilities

• Recruit, manage, train, and develop department staff.
• Prepare end of month financial reports for all revenue centers.
• Conduct inventory and maintain necessary supplies to ensure efficiency.

Skills

Customer service

Retail management

Cash operations

Communication

Bilingual communication

Education

Bachelor's degree in Hospitality Management

Tools

Retail POS systems

Microsoft Word

Microsoft Excel

Outlook email

Job description

Nicklaus Children's Health System is looking for a Retail Management professional to oversee the gift shop operations in Miami, Florida. This role includes managing staff, maintaining cash controls, and ensuring high customer satisfaction through effective resource use. The ideal candidate will possess strong retail management and customer service skills, along with experience in cash operations.

Applicants should hold a Bachelor's degree in Hospitality Management, and bilingualism in Spanish is preferred. This position may require flexible working hours including early mornings, evenings, weekends, and holidays.