Gift Shop Lead: Drive Sales & Guest Experience

Jekyll Island; Saint Simons (GA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Vision and Dental Insurance

Paid vacation & holidays

Parking pass

Life Insurance

Job summary

Jekyll Island Authority seeks a Gift Shop Assistant Manager for the Georgia Sea Turtle Center Gift Shop. You will support daily operations, supervise staff, manage inventory, and ensure excellent customer service.

This role reports to the Gift Shop Manager and requires strong leadership, training, and financial record-keeping to keep shop performance on target. Weekend availability is often needed.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 3 years of retail store experience with 1 year in a lead role.
• Experience in pricing, vendor relations, staffing and supervision.
• Ability to work under pressure, solve problems, and remain calm.
• Willingness to work weekends and holidays; reliable attendance.

Responsibilities

• Lead and motivate staff to drive sales and store performance.
• Assist with hiring, onboarding, and training of employees.
• Promote sales by actively engaging customers.
• Conduct performance evaluations and provide feedback.
• Schedule staff based on business needs and budgets.
• Ensure PCI compliance and accurate daily deposits.

Skills

Customer service

Staff supervision

Inventory management

Training & evaluation

Budget awareness

Education

High School diploma

Associate degree preferred

Tools

POS system

Inventory software

Job description

Jekyll Island Authority seeks a Gift Shop Assistant Manager for the Georgia Sea Turtle Center Gift Shop. You will support daily operations, supervise staff, manage inventory, and ensure excellent customer service.

This role reports to the Gift Shop Manager and requires strong leadership, training, and financial record-keeping to keep shop performance on target. Weekend availability is often needed.