Gift Registry Supervisor: Lead Service & Growth

Bloomingdale's Inc.; City of White Plains (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Day-1 Medical, Dental, Vision Benefits

Flexible Scheduling

401(k) plan options

Employee Discounts

Bonus earning opportunities

Job summary

A leading retail company in White Plains, NY, is seeking a Gift Registry Supervisor to drive customer experience and manage a team of concierges. You will be responsible for building relationships with customers, delivering exceptional service, and leading a team. Ideal candidates will have a high school diploma and 1-2 years of experience in a customer-facing role. The position requires excellent communication skills and the ability to maintain composure in a fast-paced environment.

Qualifications

• 1-2 years of related experience required.
• Prior experience in a Home Store preferred.
• Exceptional customer service skills are necessary.

Responsibilities

• Engage and welcome customers to the Gift Registry Department.
• Deliver personalized experiences based on customer needs.
• Manage customer interactions through online platforms.

Skills

Customer service skills

Communication skills

Product knowledge

Relationship building

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

A leading retail company in White Plains, NY, is seeking a Gift Registry Supervisor to drive customer experience and manage a team of concierges. You will be responsible for building relationships with customers, delivering exceptional service, and leading a team. Ideal candidates will have a high school diploma and 1-2 years of experience in a customer-facing role. The position requires excellent communication skills and the ability to maintain composure in a fast-paced environment.