Gift Operations Specialist - CRM & Data

Washington University in St. Louis; Georgia; On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

4 weeks caregiver leave

Tuition assistance for employee and/or

Transit benefits (U-Pass)

Job summary

Washington University in St. Louis is seeking a Gift Operations Coordinator to join the Advancement Services team in Saint Louis, MO.

The role handles gift processing, data maintenance in ARCH CRM, and donor-record integrity with a strong focus on confidentiality and accuracy. The position requires meticulous attention to detail, familiarity with CASE standards, and the ability to work overtime during peak periods.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• 3–4 years in Accounting/Administrative Support or related field.
• Experience with donor management systems (CRM) a plus.

Responsibilities

• Process gifts and commitments per CASE standards and university policies.
• Review gift agreements and donor information; verify payments against pledges.
• Reconcile gift batches and prepare deposit paperwork.
• Respond to ARCH case requests and document donor communications.

Skills

Accounting

Analytical Thinking

CRM

Deadline Management

Detail-Oriented

Problem Solving

Time Management

Microsoft Office

Education

Bachelor’s degree

High school diploma

Tools

Salesforce

Workday

Git Operations

Microsoft Office

Job description

Washington University in St. Louis is seeking a Gift Operations Coordinator to join the Advancement Services team in Saint Louis, MO.

The role handles gift processing, data maintenance in ARCH CRM, and donor-record integrity with a strong focus on confidentiality and accuracy. The position requires meticulous attention to detail, familiarity with CASE standards, and the ability to work overtime during peak periods.