Gift Operations & Data Integrity Specialist

Washington University; Missouri; On-site; USD 29,000 - 45,000; Full time

Benefits offered by this job

Vacation & holidays

Health insurance

Metro U-Pass

Tuition assistance

Retirement plan

Job summary

Washington University in St. Louis is seeking a Gift Operations Coordinator to process gifts according to CASE standards in ARCH CRM. The role emphasizes accuracy, donor designation alignment, and PCI-compliant handling of e-commerce data.

You will reconcile batches, prepare deposits, and respond to ARCH requests while collaborating with Advancement Services and other teams. A high level of detail, integrity, and customer service is essential.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred for advanced duties.

Responsibilities

• Process gifts and commitments in the ARCH CRM per CASE standards and university policies.
• Maintain data integrity, prevent duplicates, and update donor records.
• Reconcile gift batches and prepare deposit paperwork with Financial Services.
• Respond to ARCH Case requests and provide exceptional internal/external service.
• Ensure PCI compliance during e-commerce processing.

Skills

Accounting

Analytical Thinking

CRM

Deadline Management

Detail Oriented

Time Management

Education

High school diploma

Bachelor's degree

Tools

Salesforce

Workday

CRM systems

Job description

Washington University in St. Louis is seeking a Gift Operations Coordinator to process gifts according to CASE standards in ARCH CRM. The role emphasizes accuracy, donor designation alignment, and PCI-compliant handling of e-commerce data.

You will reconcile batches, prepare deposits, and respond to ARCH requests while collaborating with Advancement Services and other teams. A high level of detail, integrity, and customer service is essential.