Donor Gift Operations Specialist

ROME GROUP; Missouri; On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid vacation and holidays

Tuition assistance

Job summary

Washington University in St. Louis is seeking a Gift Operations Coordinator to ensure accurate processing of gifts in ARCH CRM and maintain data integrity for donor records.

The role reports to the Manager of Gift Operations and requires attention to detail, adherence to CASE standards, and collaboration with Advancement Services and Financial Services. Located in St. Louis, MO, it offers growth in university fundraising operations.

Qualifications

• High school diploma or equivalent is required.
• 3 years in Accounting, Business, or Administrative Support preferred.
• Experience with donor records or nonprofit fundraising software is a plus.

Responsibilities

• Process gifts and commitments in ARCH CRM following CASE standards and university policies.
• Reconcile gift batches and prepare deposit paperwork for Financial Services.
• Maintain data integrity, update donor records, and research discrepancies.
• Provide exceptional customer service to internal and external constituents.
• Collaborate with ARCH Team and Gift/Endowment Accounting on issues.

Skills

Accounting

Analytical Thinking

CRM

Detail-Oriented

Deadline Management

Problem Solving

Microsoft Office

Data Integrity

Education

High school diploma or equivalent

Accounting/Bookkeeping (3 Years)

Bachelor’s degree

Accounting/Bookkeeping (4 Years)

Tools

Salesforce

Workday

Job description

Washington University in St. Louis is seeking a Gift Operations Coordinator to ensure accurate processing of gifts in ARCH CRM and maintain data integrity for donor records.

The role reports to the Manager of Gift Operations and requires attention to detail, adherence to CASE standards, and collaboration with Advancement Services and Financial Services. Located in St. Louis, MO, it offers growth in university fundraising operations.