Senior Gift Operations Leader

ROME GROUP; Missouri; On-site; USD 66,000 - 88,000; Full time

Job summary

Washington University in St. Louis seeks a Senior Associate Director of Gift Operations to lead the Gift Operations team within Advancement Services. You will direct daily gift processing, audits, and donor data integrity in ARCH CRM, while ensuring compliance with IRS guidelines and university policies.

The role requires a Bachelor's degree and 5 years of relevant nonprofit fundraising experience, plus strong leadership and CRM expertise. This position is based in St.

Qualifications

• Bachelor’s degree is required.
• Minimum of 5 years relevant experience in gift operations or similar nonprofit fundraising roles.
• Experience with nonprofit CRM platforms and fundraising technologies.
• Leadership and supervisory experience in higher-education or nonprofit environments.

Responsibilities

• Organize, prioritize, assign, and audit gift operations workflow.
• Oversee accurate and timely processing of gifts and donor data in ARCH CRM.
• Manage gift entry audits, batch approvals, and reporting to GEI Accounting.
• Lead process improvements, develop metrics dashboards, and ensure internal controls.

Skills

Data management

CRM leadership

Leadership

Project management

Education

Bachelor’s degree

Tools

Salesforce

CASE

ARCH

Job description

Washington University in St. Louis seeks a Senior Associate Director of Gift Operations to lead the Gift Operations team within Advancement Services. You will direct daily gift processing, audits, and donor data integrity in ARCH CRM, while ensuring compliance with IRS guidelines and university policies.

The role requires a Bachelor's degree and 5 years of relevant nonprofit fundraising experience, plus strong leadership and CRM expertise. This position is based in St.