Gift Officer

Goodwill-Easter Seals of Minnesota; Saint Paul (MN); Hybrid; USD 82,000 - 100,000; Full time

Benefits offered by this job

Flexible hours

Hybrid work model

Paid time off

Medical, dental, vision plans

Employer-paid life insurance

401(k) with employer match

Employee discount

Job summary

Goodwill-Easter Seals Minnesota is seeking a Gift Officer to cultivate and steward a portfolio of 450–500 annual donors giving under $1,000. The role focuses on retention, deeper engagement, and growing annual giving while identifying prospects for the major gift pipeline.

In a flexible-hybrid model, you will manage donor relationships, execute moves management, and deliver stewardship communications, supported by donor research and a collaborative team.

Qualifications

• 3–5 years of fundraising, sales, or related relationship-focused experience.

Responsibilities

• Build and maintain donor relationships through personalized engagement to increase retention and giving levels.
• Execute moves management to advance donors through identification, qualification, solicitation and stewardship.
• Provide donor stewardship and impact communications to keep donors informed and connected to the mission.
• Conduct donor and prospect research to identify capacity and philanthropic interests and engagement opportunities.

Skills

Donor relationship management

Communication

Time management

Organizational skills

CRM experience

Education

Bachelor's degree

CFRE preferred

Tools

CRM software

Donor databases

Research tools

Job description

Position Summary:

The Gift Officer is responsible for cultivating, engaging, soliciting, and managing a portfolio of approximately 450-500 annual donors who contribute less than $1,000 annually. Through a relationship-centered fundraising approach, this role seeks to increase donor retention, deepen donor engagement, and grow annual giving levels while identifying individuals with the capacity and inclination to advance into a major gift pipeline.

Day in the life

In a typical day, the Gift Officer...

• Donor Relationship Management & Engagement: Builds and maintains meaningful relationships with assigned donors through personalized and strategic engagement activities designed to increase donor satisfaction, retention, and giving levels.
• Donor Portfolio Management: Executes a structured Moves Management process, moving donors through the engagement cycle from identification and qualification to solicitation and stewardship.
• Donor Stewardship & Impact Communication: Ensures donors feel informed, appreciated, and connected to the organization's mission through consistent, meaningful stewardship experiences.
• Donor Research & Prospect Development: Supports organizational fundraising efforts by conducting donor and prospect research to identify giving capacity, philanthropic interests, and engagement opportunities.

Job Pay & Perks:

• Pay range: $39.25 - $47.98 hourly
• This is a flexible-hybrid role whose essential functions allow the employee to primarily work from a personal home office but also require the employee to work at a physical GESMN or partner facility as business needs require, sometimes with great urgency and little notice.
• Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, and an employee discount!

About You:

Required Knowledge & Skills:

• Strong written and verbal communication skills that demonstrate clarity, accuracy, timeliness, confidence, and engagement.
• Comfortable initiating conversations with donors by phone and in-person.
• Ability to build and maintain professional relationships and partnerships with empathy, curiosity, and authenticity.
• Effective organizational and time management skills that exhibit attention to detail and intentional prioritization.
• Strong initiative and drive shown through accountability, ownership of responsibilities, high energy and persistence.
• Technical proficiency; experience in donor databases, CRM platforms and research tools.
• Aptitude for adapting and adjusting priorities and strategies in response to changing organizational needs.

Prior Experience & Education:

• Minimum of 3-5 years of professional experience in fundraising, sales, customer relationship management, business development, account management, customer service, or a related relationship-focused role.
• Bachelors degree or professional certification (CFRE) preferred.

About Us:

Star Tribune Top Workplace 6 years running! Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don't know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here.

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.